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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11950 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 353 Showing 7,041-7,060 of 11,950 reviews
  • Rated 5 out of 5 stars

    2yearprotectionplan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan gives us peace of mind knowing our lap top will be protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I made a good purchase excellent guarantee they always comply with what they offer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A slight price for your investment. Knowing that I have the Geek Squad available for questions or concerns is reassuring.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Idea for a pricy buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed this and hopefully will never need it, but it is nice knowing we have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, I do not have buyers remorse. Functions great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are truly amazing and can fix anything.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always gotten results. Truly amazing. I have used the service several times over last year. Always gotten results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy this protection in all of my electronic items

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    On call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product add on. Geeks take care of all my tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had to use it, but I like the protection of the Geek Squad that is available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if your going to pay 2k for a gaming laptop you better protect it with a protection plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any issue I have with my computer all I have to day is make a phone call or do an online chat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accident plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gives me confidence to know i have a plan in place in case there is an accident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get this for eveything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We don't buy anything anymore without the protection! Learned one expensive lesson!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is beneficial to purchase geek squad protection for the products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cant go wrong purchasing geek squad service at some point you will need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have received assistance remotely and can only describe how helpful is having these services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was advised of the reasons to get this item and it all made sense

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have not used it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used the geek squad as of yet but I know that they will be there when I need them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Uneven quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a laptop. Had to get the webcam repaired, but was returned UNFIXED. i received an email before I even received the laptop back that the contract was being "cancelled". Just make sure your device is really fixed before leaving the store.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking time out of your day to connect with us about this. Every project comes with its own challenges, obstacles, and requirements so that they can be executed to their maximum potential. While our goal is to always ensure that our customers are appropriately taken care of and feel like they are in the right hands, it seems like that may not have been the case here. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope that you will give us a chance to make it right and reach out to us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad 2 year accidental protection is great in value.

    I would recommend this to a friend