Customer Ratings & Reviews

Excellent, friendly and capable techs. They do a good job.

Very helpful and informative. Fast service. Have it for all my stuff.

I have not had to make a claim but I hope that it’s easy to do if the time ever comes.

Geek squad has always been very helpful and excellent. I always purchase their plans.

Geek squad has always been very helpful and excellent. I always purchase their plans.

Protection is always important. You cannot go wrong with this service.

I purchased this when I purchased my laptop thinking I was covered if I needed assistance with anything. Boy was I wrong. I purchased dual screens to connect to the laptop and kept getting a "no power" message. I took the dual monitors and the laptop in to get assistance just to make sure it wasn't the laptop which I JUST purchased from them and was told I had to pay $40.00 for them to help me. Long story short, I was told that what I paid for only covered things such as the laptop not working, damaged etc. and even then, if it had to be sent out, it could take weeks to get it back. The technician still tried to help but his attitude said he didn't want to. Then he suggested that I purchase a power block with at least 40 watts, I purchased a power block at 60 watts and still have no resolution. I'm considering cancelling, it's just not worth it if I can't get simple assistance.

I love GeekSquad and I know I’ll be in good hands when I do. I just hope I won’t NEED to. :)

Great for the unexpected with kids electronics!!!!

The in store geek squad was excellent service. Thanks again The 23 rd st and 6 th Ave

Thankfully I didn't have to use this but I've run into several problems in the past where a protection plan was needed.

Good to have to protect ur device. I would always recommend getting one.

Always such a great help with anything I have any questions about any of my purchases!

I added this to the purchase of my son's gaming laptop, I think it's a wise decision!

I love having the geek squad, I never have to worry about getting my electronic repaired

I love to use them. They also do a great job fixing cracked IPHONE screens!

Geek squad helped my mom when her tv broke after 3 years, this coverage is helpful when needed

It's always a good idea to protect your big purchases.

Geek squad is always helpful, timely and able to explain what needs to be done and why.

if you have kids you need to buy the protection plan