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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11956 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 491 Showing 9,801-9,820 of 11,956 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad protection. Have it on laptop and they are helpful with problems.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Be careful if buying a gift!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WARNING!! I bought the computer for a family member who lives out of state and purchased the Geek Squad Protection for it for 3 years. Computer broke, and they went to take it in - only the original purchaser can take it in to get it repaired. I went through 6 phone calls, she went through an hour trip before we finally had to "switch" the ownership of the protection plan to her. The Best Buy customer service told us one thing, while Geek Squad told us something completely different. Before you buy - be aware of this pain of an issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is worth it to not have to worry if something happens to my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They provide great service and explain the process of what needs to be done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All is well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Want to order another 2 years protection for my computer.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Chris. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Protection at it best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you need Protection , you need the Best Geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it. Hopefully won't have to but great to have just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A life saver for any student. Replaced a non reparable computer with new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Best Buy’s warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get warranty on all my electronics from Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good customer service and not much waiting time...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised. No worries at all. Easy transaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad that they are there to help when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Offers replacement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in case my wife has any problems with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it haven't needed to use it yet. Peace of mind purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...Would not do without the Geeks and their squad...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Things happen, its nice knowing that I have protection if I were to need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks to the Rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, great team, easy guidelines

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have, just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I bought it, but hope I never have to use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    they were pretty good asisting us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were there, when we had to work with the requirements we neded for his online studies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good warranty to have if you are accidental prone. covers many things

    I would recommend this to a friend