Customer Ratings & Reviews

I love having the peace of mind with the extra protection. Ive had to use it in the past, so glad to have it.

The Product is a great value for the peace of mind. I know that Geek Squad is available for my product.

These people are great and smart. Great replacement plans as well.

Used it in the past and didnt have any issues getting serviced.

Great laptop i use it everyday i love it i use it for school

I always buy the 3 year accidental damage warranty. I've been buying computers for 3 teenagers, and let me tell you, accidents happen.

I had to use this insurance because my screen broke and they covered it 100% and they were pretty fast, and also gave updates throughout the process of getting the screen replaced.

A very wise choice. As a student accidents do happen and you need to have a plan that takes care of out-of-pocket costs. Protection plans have helped me in the past when I had to replace my battery.

I ALWAYS get the Geek Squad protection. With my last computer, I actually needed my hard drive replaced so it paid for itself. I just wish the Technical Support protection wasn't so cost prohibitive, or I would get that as well.

I have never had the need to use the warranty with my computer but it is advisable to always have one for any problem

Perfect product for a computer that is going with my son to college. Dorm life can be crazy. Protection against the probable damage.

Warranty works great, but disappointed when the cracked laptop screen could not be replaced and we received a store credit, which would have been fine, except to replace the laptop with the same spec was now $400 more for the laptop and more expensive to repurchase the coverage.

I am a small business owner so I always protect my computers with Geek squad. It allows me to not worry for 2 years about accidents or tech problems. Makes budgeting a lot easier and the repairs/replacements are no hassle.

Haven't had to use but great to know that we are covered if anything does happen. Bought this for my son's laptop and I have the peace of mind knowing it's protected. Have always had good experiences with Geek Squad in the past.

Did. Of get a chance to use Greek squad yet for the camera, but I have used them with other products and it’s soooo easy. They have fixed so many of my items and if it can’t be fixed you get a new item.. NOT REFURBISHED but new.

I was told I could use any where I go and I honestly love it

So far no problems with the laptop. At least I have Greeks squad just in case

Love the Geek Squad! Always knowledgeable and helpful. One of the best things about Best Buy is the Geek Squad

They help with so much! I'm so glad we purchased the protection. It's definitely worth what you pay for it!

They didn’t want to replace the screen because of it being an older version. I had so many things on there and I’m not even sure anything was backed up. :(