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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11994 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 11,994 reviews
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excelent service amd the best way to keep your mind in peace knowing that your product can be fix

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just do it.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never pass this up. Its cheaper to buy the plan to protect your tvs, laptop, game console, etc than buying/or even finding a new one....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good if you don’t have the yearly membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it but I think it will Be useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn't skip this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased on the replacement laptop after my daughter spilled water in her keyboard and the computer failed. We had it on that laptop and it was replaced with a new one. Have to have this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because the Geek Squad took care of an issue I had with a phone and I decided that I would always use this service because they are very knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommendation of geek squad amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-year warranty does a really great job recommended for everybody

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy I can receive help when I need it for my new laptop. Makes me feel great to know I can turn to them for assistance I haven't had to use it yet back glad I have the protection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grapevine store was great to deal with geek squad. They were very informative on questions I had, and quick responders. Have used them on several other laptops we own, they do good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There is no loss.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They explained it very kindly and politely. The service is perfect. I will purchase the same service on my next purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good way to protect your computer incase of an accident and stuff, and its a great protection service. Love it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great For Stress Free Device Ownership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No questions asked coverage, even if device damage was caused by you in an accidental fashion (e.g. dropping device). Friendly & helpful too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend getting the geek squad warranty on a computer If you have children using them it really is worth the money and I would do it again if I had a child that I purchased the computer for

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than a factory warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most factory warranties will not cover anything other than manufacturer defect, and sometimes not even that. Geek Squad will fix your item for you, or give you a replacement at no charge. Well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek protection has been a great service for me. They for the most part have always answered my questions and given me direction into the issue with my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who doesn't love having a geek in their corner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek lover ! It's a blanket of comfort just knowing uve got a geek in ur back pocket if anything goes south with anything that u buy that cost more than $100 especially when u spend over a half grand !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Squad Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had an issue with the service. I've purchased this for each device the I buy at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop was stolen and recovered. There was damage to it. The warranty is completely worth it. The fixed it quickly and they are always available and willing to help with issues that come up with my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Resovlnig issues with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This isn't my first protection plan Geek squad has always helped me resolve issues whether by phone or in person without making me , a not very computer savvy person, feel stupid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repaired laptop keyboard fast and correctly first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard locked up, geek squad service repaired device first time and quickly. Explanation was easy to understand. Great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Is Perfect Wise Decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad This Was Upmost Concern And Now I Can Sleep At Night Knowing This Product Is Safe

    I would recommend this to a friend