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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11996 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 244 Showing 4,861-4,880 of 11,996 reviews
  • Rated 5 out of 5 stars

    Well Worth having

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having geek squad protection is so worth having that piece of mind .knowing if anything goes wrong they are right there to,fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it if you use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to use it for a laptop, which got fixed. I appreciate that they don't talk to you like you're stupid. It's worth noticing when not all "techs" are that way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection Plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy my electronics from best buy because of the Geek Squad protection plans. Great value and piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have brought 2 computers to get looked at and repaired. With out this service it would have cost a lot. Very happy I got this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranty is always great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad warranty is always great - Best Buy reps are always helpful and courteous when we require a repair or exchange - great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment for any product you purchase there hassle free and excellent customer service.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi John. Thanks for sharing this with us! We're glad that you're happy with the service you've experienced and privileged to be there for you whenever you need us. Please let us know if you need any help or have any further questions!

  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad option is the best and well worth the purchase price! I add it to everything I buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    highly recommend geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We put geek squad on all our purchases. Have received help both on phone and in store. Friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such a deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a black Friday purchase which was priced very well amd good quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    flexible and durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing device, fast and reliable. I like the fact that you can convert it to a tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never purchase anything without the protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Added Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I purchased this protection plan, great buy, I feel secure with my purchase with this added protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase geek squad on all my electronics I buy from Best Buy. They’re services are great and worth the extra money paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with the insurance. Recommend is 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best customer service, l get all systema check , and good advice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad know there stuff and they handle any kind of problem with no issues. The solve everything. Good to have warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a go to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're new to Best Buy, trust me, you want their service plan! It's always worth it & they always provide the best service! They make it right or they make it new!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not buy a laptop or iPad without also getting the Geek Squad protection. My iPad stopped charging after 8 months and Best Buy ended up just sending me a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I probably would never buy a laptop without protection. Hoping not to use it, but if I have to it will be worth the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for school Chromebook as the unit is a refurb. You just never know with kids.

    I would recommend this to a friend