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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11996 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 247 Showing 4,921-4,940 of 11,996 reviews
  • Rated 5 out of 5 stars

    Geek SQUAD very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several contacts with Geek SQUAD with other items I have purchased and they were very helpful in solving the problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sounder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped with windows 11 not downloading correctly leaving wifi missing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not sure?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure or when I got geek squad but so far I haven’t had to use it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Worth It?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad seems a little too expensive for the service they provide. They were going to charge me $125 just to assess my computer without even knowing what the problem was

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best protection money can buy. The geek squad are knowledgeable and professional. I trust him completely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite place to buy electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Nothing better then BestBuy items and coverage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband always gets this because son is clumsy. Son has a habit of being clumsy everytime he has something expensive in his hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always bought the protection on all devices we've purchased. And you can never be too careful. You'll need sometime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD VERY SMART ABOUT PRODUCT!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PRODUCT IS WORKING GOOD BUT PROTECTION OFFERS GOOD REPLACEMENT POLICY. GEEK SQUAD ANSWERED ALL MY QUESTIONS NO PROBLEM.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Teenagers are hard on computers. The Geek Squad had managed to salvage several accidents for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didnt have to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But, it was nice to be able to purchase it, This was for a high end laptop, so I felt it was worth it to have a little insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found this to be a wise investment, and has proven invaluable to my for my laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great computer! Appreciated the help of Best Buy staff and Geek Squad tech team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection adds a level of comfort knowing that your big tickets items are protected against mishaps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust the squad

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always utilize Geek squad for all of my bigger purchases. Peace of mind and knowledgeable person to work on and protect my purchases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to get the three year warranty instead of the 2 because there was a discount. Hopefully I won't have to use it any time soon!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Accidents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidents happen... and this protection will help you never cry over spilled milk. Better than “bounty” the quicker picker upper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty you can ever buy anywhere no questions asked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have that piece of mind. I would recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughters computer. Very glad to have the support and service in case it’s needed.

    I would recommend this to a friend