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Customer reviews

Rating 4.6 out of 5 stars with 11945 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 11,945 reviews
  • Rated 5 out of 5 stars

    Geek Squad repairs or replaces fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will only buy my electronics through Best buy with Geek Squad protection. It's a super easy process and they are so good at either repairing or replacing items as quickly as possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service at its best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING CUSTOMER SERVICE and the service the give is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This geek squad protection will work great for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This geek squad protection will work great for me it’ll be great for my children because they’re always moving the computer around to go to various places in the house so it is nice to have a protection plan that I know when something happens I can get the laptop replace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer to keep my products protected and this is a good option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase on any bestbuy item!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these guys, always a breeze when needing something repaired or serviced. Thank you so much geeks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect new device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I do have BestBuy's two-year protection plan. Anything can happen with laptops, TVs, cellphones, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    picked up my product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    RThe crew is very accommodating and friendly ready to assist you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I feel secured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bough this for my laptop and so far I have not had to use this. Since I bought it I know that I do not have to worry about buying a new laptop if the one I have breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for those who are hard on their hardware.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The return time for my laptop replacement for a broken screen was a bit far out at 3 weeks but I was glad I had it when I accidently dropped my new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service unmatched!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing customer service! Yonas , you are amazing . Keep doing what you do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PERFECT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Súper good device, used to play and do work on my College!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    General use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an awesome laptop for general use, the less apps you download the better off you will be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every dollar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple products aren’t cheap to begin with, and if an accident happens sometimes the cost to repair can be up there with the cost of the item. Paying $40 to protect my Apple product for a year is a win-win

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rather have it and not need it than….

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it but I love the peace of mind of knowing it’s there. I’d recommend this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got 3 years of protection, on my new laptop, and I had use this in the past, Best buy is the best on the insurance programs, when I had used i go to customer service, no questions asked, they just replaced, I have a lot of confidence with Best buy..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just incase something happens. I got coverage to help me out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is WESOME. I am so glad the sales guy recommended this one. It does everything we need it too and we didnt have to go over budget to get a great laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have with laptops as with kids at home, there is chance of spilling liquids or dropping the laptop, and accidental damage is covered by Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I needed the Geek squad I was satisfied with the service I was given and my issues were resolved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Best Buy's Geek Squad Protection Plan on almost every high ticket/price item I purchase from Best Buy. So far, I have never had any issue(s) with my Geek Squad Protection Plans on any item found to be defective covered under the plan.

    I would recommend this to a friend