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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11994 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 11,994 reviews
  • Rated 5 out of 5 stars

    The best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program is a life saver, I highly recommend it to everyone and use it on all of my purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 year Geek Squad protection plan is a great value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to have good protection on your products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good investment to protect your new shiny laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am able to comfortably take my laptop out without needing to worry about damages as it’s protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always provide exceptional service, hassle free. This was my thrid laptop purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is very good at protecting my devices at all times so I think they are a very respectable service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have use the protection yet but I think is the best way to have just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance worth each penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I realize in Vegas you never buy insurance while playing blackjack. Purchasing the head to toes insurance on an electronic device is VERY smart!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Poor laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good I wish i would be able to return the laptop with this issuance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When the unexpected happens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan covers the accidents that happen when we least expect them to. Screen breaks, covered. Spill your coffee on keyboard, covered. Peace of mind for your technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get protection kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have incase something happens before I end school

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but expensive to use only once

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, but expensive to use only once. I don't use it like most people may use it; but I had to take my laptop in for repair and the protection was less then the repair itself, but if I'm using it only once - it wasn't worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having added protection in case anything happens to my device because then I'm able to be comforted by the fact that Geek Squad would help me repair or replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great suppot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to travel to Florida and computer had a problem. I was able to go to nest buy and they were able to help resolve problem. Kudos. Love the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad know there stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Might come in handy as i am a truck driver use for my business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have Investment Protection for computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I strongly recommend protection plans everytime they are offered. Best Buy is best in class when is comes to offering affordable reassurance when buying new computers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy protection for anything over $100 and BestBuy offers a good price for 2 years. I don't ever have to worry about what will happen if my product stops working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really useful just Incase anything happens to it I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple...Get Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to take my device to Best Buy to have them fix it. Sure I could fix it myself but I don’t always have time. They will fix or replace the equipment quickly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SE Walker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only get the GEEK SQUAD for the protection on the device. I have never had to use it for any tech support. I don' usually get it on higher priced item, because I never have problems with them.

    I would recommend this to a friend