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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11949 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 200 Showing 3,981-4,000 of 11,949 reviews
  • Rated 5 out of 5 stars

    Geek squad support.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not very computer savvy, so I wouldn’t have the first idea on how to fix my computer or get rid of viruses. Worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice package protection with extra benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice package protection with extra benefits. Bang for the buck!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Glad I got this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without this, I would have needed to purchase a replacement. I love the service that I get. The only negative is that it takes a long time to get the repairs, done, but the quality of the repairs is good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without this, I would have needed to purchase a replacement. I love the service that I get. The only negative is that it takes a long time to get the repairs, done, but the quality of the repairs is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They say they cover it, then they cover it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have protection just in case I break something. I usually do. It’s good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Geek Squad so much. Their techs are all capable, friendly and great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 year geek squad is the perfect amount of time, so after it is not protected you can purchase a new device. Covers pretty much everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The money I paid for 3 year accidental protection really worth it! Having a 4 year old at home, who loves to play with my devises, my computer and the information contained will be safe.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Geek squad protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to know that the items I purchase at Best Buy are protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD YIPEE ~

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I needed assistance w/my HP Laptop and just ANY questions I had, GEEK SQUAD Always comes through. They make using/understanding so easy w/laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PC help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent help with a computer issue I was having with my PC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect your electronics with bestbuy geek Squad they have very good service when you need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought accidental damage protection having a toddler you never know what’s going to happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad protection. I got it for my laptop. I always try to get it if I can afford it. They really take care if you. If your product breaks they replace it for a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan! Multiple options on what kind of plan you'd want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was definitely a great purchase. I recommended it 10/10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Havent needed to use yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use it yet thank goodness! Im sure it'll be great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is a MUST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection because Best Buy and the geek squad takes care of me in a timely fashion and always fixes any issue I may have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything thing I purchase from Best Buy i get the protection plan. It is so much better than other stores. I only wished they renew when expired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection because Best Buy and the geek squad takes care of me in a timely fashion and always fixes any issue I may have

    I would recommend this to a friend