Customer Ratings & Reviews

I bought the accident protection because we have ceramic tile floors, one slip and its a goner. The protection gives me piece of mind and is a great value.

Glad I got my 2 year accidental protection.It is a must.

I love this protection plan I have on my HP Chromebook and it was not expensive

Just for protection for at least the first year in case something accidentally happens.

1 year protection plan is great. If i would have any problems with my laptop bring it in and they'll fix it

I'm glad I paid for the service, kids are a weakness and thank God it wasn't banged up badly.

Protection is very important when it comes to get new electronics

Can be very useful if you are clumsy or tend to break stuff easily.Replacement is very quick.

Worth the money, they are always helpful when I have questions. Also, the accident forgiveness and all possible solutions they offer is worth the money. It is 100% a good idea to get protection on items because you never know when something is going to break or crap out. I just bought a laptop and had the protection added, will never go without again.

I got this protection from geek squad because well life happens. So far we haven't used it but for the cost for the peace of mind if something would happen to are products it a great value.

Fortunately my son hasn’t had to use the geek squad for this laptop. Rather be safe than sorry for not adding this extra warranty!

Glad I purchased this. I'm very happy with my decision

This a must for any gaming console. Especially for a launch console. Better safe than sorry. Also, if you can't live without your console for a day or so, this is a must.

it is a good service and although i did not need the service i was very pleased

Excellent service Juan. Absolute best! This is the best costumer service I have ever had.

We noticed several small problems with the laptop we bought so we took it back to Best Buy! The Geek Squad member signed us up. We only had to wait 15 minutes for them to look at our problem laptop. The Geek Squad said that they would have another laptop sent out to us the next day! No questions asked! The 3 Year Accidental Geek Squad Protection Plan paid for itself the moment we talked to the Geek Squad about our problem Gaming Laptop! I would recommend them in a second!!!

No better team to have behind your back will help with anything you need

If you are going to buy a laptop, especially a gaming machine or a laptop for school, always buy the 3 years extended warranty. I have had a great experience with the warranty part of my computer. I bought an MSI GE72VRF for use at school in my IT cybersecurity classes. Computer worked great for 3 months and then the video card went out. The Geek Squad was great, they look at my computer and determined that it was best just to give me a new one on the spot. Which has served me better, but I am actually about to go and take that one in too. So long story short, buy the warranty, it's good for you!

I bought this to go with my computer because I want extra protection in case something happens

There are MANY options for computer repair insurance out there. Some are really fantastic. The upside of geek squad is that you can physically bring your computer in and generally get it back quite fast if there's a problem. You don't have to worry about sending it away and it possibly getting lost in the mail or who knows what and then waiting for them to look over your computer and waiting for them to decide what to do with your computer and then waiting for it to get back to you. I need my computer a lot as a student and a mother helping her child through virtual learning so I do not have the time for my computer to be down for a couple weeks while it's getting fixed. Also, if you're like me and keep your computer pristine you can always extend your geek squad coverage at the end of its term as long as your computer is in great condition.