Customer Ratings & Reviews

Peace of mind to Buying Geek Squad protection so you don't have to worry.

Peace of mind but hopefully don’t have to use it. We’ll see.

You know you can never go wrong with getting geek squad as your back up! Best tech!!

got this for my new laptop, gives a peace of mind in case something happens.

Really easy to use. I play video game with no problem.great battery life

Bought a Asus zephyrus open boxed - the fan went out. I bought it to th nearest best best, informed them that I have a 3 years warranty, and none more was said, the item was boxed, shipped out to serves. I am expected to receive it today, and it's only been a week. Can't beat that kinda member service - you get what you paid. Service is premium.

I have not used geek squad for this device, however, I have in the past for other devices. It is worth if you plan to carry it around with you for school/work etc. My daughter busted her chromebook screen 2 weeks into school and this definitely saved us from buying a new one. They fixed it, within a week she had it back. That was during covid too.

Funny how you wish you don't have to use this, and usually don't need it, but when you do? Suddenly it's a great value. Anyway. Glad I bought it, but I hope I don't need it.

solid warranty protection. no worries if i ever have any issues with this laptop for 3 whole years!

Awesome protection product Best Buy is offering must have

I just recommended that, thank for this one exactly geek squad protection plan protect my computer when that are broken in a car accident they take the computer and they bring me the computer completely working and new

i almost always purchase this on high dollar purchases. only needed it once for a vr headset and i was taken care of within a day.

Works great and gives me the piece of mind that I needed for my expensive purchase.

I love the geek squad always there when needed.They are professional.

This protection ended up being a blessing. My daughter's laptop screen accidentally cracked within a month of purchase. The whole machine was marked as not fixable and was replaced at the store with no charge. It took a few hours at the store to actually make this happen but with a good result. Only thing questionable is why my 2 year protection was used completely when only one month was actually used. I could understand taking one year of the protection to make up for the unfixable pc but I think one year should have been reimbursed or put towards the new pc.

Thank you so much Geek Squad for the support. And everything you have done so far. For this computer, I highly appreciate it. I will be using you guys again. And I will be renewing my Geek Squad.

This is great services they are knowlegable and can isntall apps.

Purchased for my son in college and having this protection on his new laptop gives me great peace of mind.

Answered all the questions that I needed answers to very informative. Thank you very much.

I haven't had to use this service yet, but the coverage seems well worth the cost. I invested a lot of money into buying a new computer. The last computer I bought (from s different store) was only a couple hundred dollars, but I hated it and it broke shortly after purchasing it. I felt a lot more confident making my computer purchase this time knowing accident coverage for 3 years would cost less than half the cost of the computer itself. I definitely value the sense of security.