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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11998 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 422 Showing 8,421-8,440 of 11,998 reviews
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just in case the system got damaged accidentally. I purchased the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Willing to HELP YOU

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second time I used geek squad and get results. All questions answered, yes even the silly ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bat at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are pretty good at solving the problems for the most part

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to know the computer is well protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage that counts!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage and service! This is always a good idea!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why not get insurance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for the price and would recommend for everyone!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ease of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get this one week after I got my laptop and wanted so I could feel like I didn’t haft to babu my laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad check my laptop quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent rechecked my laptop before he handed it to me. The keyboards are functioning as well as the touching pad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, it is always good in case you have any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good plan if i had to use it. havent had to use it yet...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage for our mistakes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the comfort of knowing they will fix or replace our kids laptop even if we cause the damage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the two year warranty for our laptop. So far no problems but I know they can handle it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They include the best protection for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expect that I will not have a problem with getting help with my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great when I need help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they r great when u need help with electronic that u just cant figure out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are very knowledgeable. Had my computer in and out in less time stated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really help you when you are issues with your device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection seems like a great deal. Our 9yr old is liable to do anything to her new chrome book so being protected makes us feel much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You will need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’ll give you a replacement if someone sits on it so you’ll be glad you have a warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend buying anything product from Best Buy!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    The all about money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A warranty play engine discover if something breaks down.Then you should be able to get information or help with anything

    I would recommend this to a friend