Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 12001 reviews
(12,001 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
A plan we can rely
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought the Geek program for our computer and it has been a great service
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel secure that I'm protected from any damage or repairs I might need
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Don't forget
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't forget to cover your purchase. The one time I forgot, it cost me dearly.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
fixed my laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.helped me through a claim so i would recommend!! !
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service is amazing. Anytime I need assistance, they are just a phone call away.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
All is well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Want to order another 2 years protection for my computer.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Chris. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Great plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Covered cracked screen and it was fixed within the time frame they stated
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Just In Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hoping to not need to use it, but happy I have it!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can’t beat the geek squad for the price. Great experiences with them.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although I havent yet needed to use it, having it gives me peace of mind.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Affordable warranty plan for computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was an extremely affordable warranty plan for my $200 Dell computer.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had to use the protection plan as of yet. But I'm glad to have it.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
It's insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had laptops for 15 years and have yet to dump a cup of coffee on the keyboards, but I've been close, probably due.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 24hr access is what we like. They are available in the store and online.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love Best Buy’s warranty
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always get warranty on all my electronics from Best Buy
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Perfect for older clients
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the perfect protection and support for someone who isn’t tech savvy.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
GEek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend taking geek squad protection always very helpfully.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Accidents are not planned, only reason for 4 stars is that for price.
This review is from Geek Squad® - 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
It worked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With a teen you should always consider the accident protection. Ended up using it and getting a computer replaced.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
They always replace item and use up plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not sure Best Buy ever tries to fix your computer. They just give you a new one and you use up the expensive protection plan. Works if your computer is old, but not great if you just bought it and damaged it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
