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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12001 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 493 Showing 9,841-9,860 of 12,001 reviews
  • Rated 5 out of 5 stars

    A plan we can rely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the Geek program for our computer and it has been a great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel secure that I'm protected from any damage or repairs I might need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't forget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't forget to cover your purchase. The one time I forgot, it cost me dearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fixed my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    helped me through a claim so i would recommend!! !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is amazing. Anytime I need assistance, they are just a phone call away.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All is well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Want to order another 2 years protection for my computer.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Chris. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covered cracked screen and it was fixed within the time frame they stated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just In Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping to not need to use it, but happy I have it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t beat the geek squad for the price. Great experiences with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I havent yet needed to use it, having it gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable warranty plan for computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an extremely affordable warranty plan for my $200 Dell computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the protection plan as of yet. But I'm glad to have it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had laptops for 15 years and have yet to dump a cup of coffee on the keyboards, but I've been close, probably due.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 24hr access is what we like. They are available in the store and online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Best Buy’s warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get warranty on all my electronics from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for older clients

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect protection and support for someone who isn’t tech savvy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GEek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend taking geek squad protection always very helpfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidents are not planned, only reason for 4 stars is that for price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a teen you should always consider the accident protection. Ended up using it and getting a computer replaced.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They always replace item and use up plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure Best Buy ever tries to fix your computer. They just give you a new one and you use up the expensive protection plan. Works if your computer is old, but not great if you just bought it and damaged it.

    I would recommend this to a friend