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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11957 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 372 Showing 7,421-7,440 of 11,957 reviews
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't had to use it and really hope I don't but love the peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop wok perfectly, using for school and the connection is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service protection that you can trust. Peace of mind on paper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a must have for my new technology. Geek squad is what I love most about Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cover your assets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A full body protection for 3 years is a no brained. Got it and glad I did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This again is great to have for any products bought through Best Buy well worth the money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extended warranty for refurbished product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the extended warranty, haven't needed to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. I am satisfied with my purchase. No issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope that I never have to use this but I have coverage if I do

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Worth The Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this when I purchased my laptop thinking I was covered if I needed assistance with anything. Boy was I wrong. I purchased dual screens to connect to the laptop and kept getting a "no power" message. I took the dual monitors and the laptop in to get assistance just to make sure it wasn't the laptop which I JUST purchased from them and was told I had to pay $40.00 for them to help me. Long story short, I was told that what I paid for only covered things such as the laptop not working, damaged etc. and even then, if it had to be sent out, it could take weeks to get it back. The technician still tried to help but his attitude said he didn't want to. Then he suggested that I purchase a power block with at least 40 watts, I purchased a power block at 60 watts and still have no resolution. I'm considering cancelling, it's just not worth it if I can't get simple assistance.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    it is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it really does cover anything they say it will,,,,,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection when buying electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trusted and sense of security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use them yet but it’s nice to know I CAN use them if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan for those concerned with any future issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great agents!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful and informed me every step of the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the piece of mind knowing that they’re just a phone call away to help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this protection. Better than any other I have ever purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always provides great customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    usually better then the actual manufacturer warranty i often get this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Virus software for free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received a yr subscription for free with the purchase of my laptop. I haven't encounters any trouble with virus'.

    I would recommend this to a friend