Customer Ratings & Reviews

I love the protection this team provides for any item I buy. They definitely guarantee repair of the items from what I see and they make sure you leave happy.

Can't say that I've ever had a problem with the Geek Squad before. They're all pretty friendly and knowledgeable and, so long as one has an appointment, one will get waited on in a timely fashion.

I bought this laptop insurance due to my little sister having to use a computer most of the time for school. I think the Geek Squad insurance might be a little to expensive for a year. The problem is that most of the time, during the first year nothing will happen until after the first year of having a laptop. I also think Geek Squad takes a little bit to much time when making an appointment.

Hopefullu dont ever need to use but serves purpose if need go

They've been the best for years, as they've always gone out of their way to get my circumstance straightened out. TY So much BB GS

love the 2 yr protection. Made it easy to take in computer for two specific issues and get them solved Previous computer crashed and was able to exchange its purchase price toward my current computer

I feel I can rest easy cause pretty much anything that could go wrong is covered. I like that feeling. I have had to make use of it yet, but From everything i have read their service is great!

Seguridad y protección garantizada en cualquier momento

Piece of mind!! Priceless! I won’t ever buy another laptop, PC without this service. Haven’t needed to use it but know I’m only a phone call a way and the coverage is to fix it or replace it. Short of throwing it across the room this has it all covered!! Great team of guys and gals that make it happen.

The geek squad was very polite and professional and made it easy to follow instructions for what I needed. I was having a hard time downloading the antivirus and they gave me step by step how to do it.

Always protect your technology with the help of the Geek Squad!

Works Great, does what we got it for, and my daughter loves it

I went to Best Buy because I cannot retrieve my laptop product key and the Geek Squad member Dani is helpful and courteous.

I like have this extra coverage from the Best Buy. They are very helpful.

Love my computer and the manager at geek squad was super helpful! Another employee had failed to send my computer in to be fixed but manager Austin took care of me like family!

I have had them look at two laptops so far. They were able to solve problems on one. Very quick service and I was satisfied. The other one had broken hardware too bad to fix. I plan to take another system for checkup and to optimize the software. I am confident they will do a good job.

Bought geek squaud protection for refurbished laptop.

I thankfully haven't had to use the Geek Squad for my products as they have held up very well. However, I like the comfort of knowing I can bring my devices to the Geek squad.

I may not always use them but it is great to know that they are there. I asked them a few questions in the store before I purchased my computer and so far everything they told me has been very instrumental in me being able to use my computer without any problems. If I do run into any issue, I can be confident that they will be there to assist me and end my concerns.

This is very much worth it, because it is likely that your machine will get broken by your niece and then you wont be out of pocket for a new one.