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Customer reviews

Rating 4.6 out of 5 stars with 11957 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 11,957 reviews
  • Rated 5 out of 5 stars

    Comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives you a little comfort. So that's worth it. Warranties are always pricey. But it that way where ever you go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use my protection, but everything that is included I have no doubts I will have any troubles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has worked in my favor for general wear & tear. Its replaced parts on the device that would have resulted in hundreds of dollars in repairs. Which would have resulted in a new PC.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming PC and more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for gaming and all other things. The picture is beautiful and the computer runs fast. Only downside to the computer the battery dies super fast. Does not hold a charge for long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad support helps with computer problems.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad does a great job checking and fixing my PC when I have a problem. They log into my PC remotely and work on my PC while I am at home. I can see what they are doing. They have always been helpful, friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Takes Care od Customers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're amazing, went in due to a problem with a defect in the plasma and they resolved the issue so quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repaired my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice guys working here. Every time I stop by Geek Squad desk, team are helpful and cooperative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Knowledge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was concerned about some new features on my laptop, and the staff were able to walk me through setup and usage. They helped my rectify a few minor issues with the battery and charging as well. Really knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop, i had one prevously and it was not so great. It would crash everytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer instated fast!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They immediately gave me a new computer when mine came with a virus inside of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me when I couldn’t figure out the issue on my laptop. Easy to set up and bring in for assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    teh coverage has a very wide range, and you feel protected when buying expensive devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the geek squad warranty. Other places offer warranties but you have to send the item in and wait at least two weeks or more for a decision to be made, with the Geek Squad you take it in and they fix or replace it in a few days. I highly recommend their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    first computer purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first laptop that I bought on my own and $100 is honestly a lot for me to pay for a laptop so I had to make sure that my laptop was going to be protected and after talking it over with the Best Buy employees I found a Geek Squad was the best purchase for my investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a college student the peace of mind this brings is irreplaceable. I need my laptop for everything so this is a must!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great To Have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 'physical' (for damages that might occur - like dropping the computer, cracking the screen, spilling coffee on it, etc.) Geek Squad protection plan because my laptop travels frequently. Always good to have because you never know what might happen on the road....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You might not think you need this, you do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely worth it, I think it is necessary to get the geek squad plan for ANY electronic you move around, they are very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must with kids!! Having my kids doing school from home means they are all over with their devices. As they transition back to school I want his device covered for anything that can happen here or there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this protection plan for a laptop. Chances of me actually needing it is slim, but we have kids so expect the unexpected. Bought it mainly for pixels blowing out, screen cracking, and/or water damage. (Hopefully not a trifecta of all of the above.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is a must. It covers my device from accidentals.

    I would recommend this to a friend