Customer Ratings & Reviews

The agent help me pick out a laptop that was kid friendly and upgraded so they will be able to play games.

Great laptop! Does exactly what I need in a much cheaper option Chromebook vs laptop

The agent helped me with a driver problem with connecting my new computer to my old printer. Also helped with an update that did not download correctly. Agent did not talk down to me, was very professional and courteous.

This protection is good stuff for a gray price definitely worth it.

This was an easy decision thanks to (Ash) the associate who educated me on it. So many benefits that come along with coverage so I would highly recommend to any Best Buy regulars or bug tech buyers.

They didn’t want to replace the screen because of it being an older version. I had so many things on there and I’m not even sure anything was backed up. :(

Have not used this. However, a few years back I spilt an entire cup of coffee on my new dell computer. Split the usb plug-ins I bought this protection in case I did something dumb again. Lol

Whenever I purchase something, especially electronic, I like to make sure I add this Geek Squad service and protection plan. They have always helped when any problem I may have. Always professional and keep you updated as well.

Geek squad is the best! As Seniors, my husband and I are not exactly tech savvy. Geek squad rules!

Hands down the best perfection Squad I strongly recommend there services.

Always pleased with the Geek Squad. They never let me "go" down!!!

Yes, my Chromebook has broke. I took it in and the help service was wonderful. They fixed my equipment and return it to me.

i have not had to use it thus far although I am wondering if I should renew as it expires next month, I find often as these programs expire the issues occur

So far so good. From what the salesperson tells me this is a great add on. If ANYTHING happens to my laptop they will repair/ replace/ or give gift card of equal value. No too bad

Great option to have, it’s good to have the type of service and you never.

Always add geek squad to my purchases. Hacr only had to use a couple times but always honored with zero issues

I like my computer but I find that it’s small and I’m really need to learn to use it so I really like it but I’m having trouble with it So if my service has how do use the computer email me and I’ll contact you

I have purchased Accidental Geek Squad Protection in the past and I have to say that they service is of great quality. I will continue to purchase the Protection Plan yearly. Excellent service. Thank you.

All I have not had to use this service yet, the peace of mind it provides me made it well worth the extra cost.

The agent mount my TV with dedication and care. Also, explain me how I use.