Appreciation EventEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11957 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 11,957 reviews
  • Rated 5 out of 5 stars

    Extra security

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can always use more protection dependable and a smart purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know you can never go wrong with getting geek squad as your back up! Best tech!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This helped when the tv was broken and I had to ship it back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refund!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Costumer service was great and easy at checkout. No hiccups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are responsible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still working and in good shape. I love it, I recommend you buying this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance for our electronics

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance just in case our product need fixing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have excellent service with geek squad in and out and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-1 Great Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great and powerful 2-1 laptop that is very to use as a tablet. The pen works perfectly and that size of the screen makes it easy to carry and handle as a tablet. I recommend the product, I liked it so much that I bought another one for my other kid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need this!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this “just in case”, Never really thinking I would use it. But accidents happen in this year my cord got caught on a cabinet knob and yanked my laptop out of my hands and cracked the corner of my laptop. They could fix it and I was so surprised when I got a check for the whole amount.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    this review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it so far. I am cautiously optimistic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i had an issue they took care of me, no problem. The computer came back damaged and then they took care of it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Dell's own support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have good experience with Geek Squad in the past. If you buy the complete coverage, including accidental damage, you are in good hands. They don't ask any questions as long as your device is "accidentally" damaged. This is cheaper and better than Dell's support. Except for Apple products, they sell Apple Care due to Apple's terms, I would buy Geek Squad over the manufacturer's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gregory h

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good product to add to any device you purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use the geek squad for the Chromebook because it works seamlessly but geek squad is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad repaired my computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and they had a great way to manage a way to help me or provide me with more than enough solutions to make me feel happy and relieved about my situation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    m2 chip mac

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was so nice when my mac m2 started acting up. quick and easy, glad i got the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent service Carefully The excelent technician

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to have it when I need it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always trusted Geek Squad Accidental Protection Plans. While the hope is that I don't need them, I am glad that they are there for when I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I invested in it, you can even further you're warranties later on which brings peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a must for anyone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know geek squad service to be perfect that is why I got this for one of my computer last year. I am happy that so far I haven't had to need to get my warranty out but I know it works. That's why I insisted on paying the extra money for the protection right then and there that was no questions asked.

    I would recommend this to a friend