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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11993 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 11,993 reviews
  • Rated 5 out of 5 stars

    Oops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really sure never had a chance to even download it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to be safe than sorry (:

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a 3 year warranty because a 1 year warranty was about $90 somethinggg & a 3 year warranty for my laptop was $130 something. I've used geek squad services in the past & have never been disappointed which is ehy i bought the warranty :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek Squad was able to set up my computer in one day! We have not had to use any of their services yet, however gives a piece of mind if needed. We have policies on several other items and we have had to use this service. Always pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My dog ate it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dog chewed the power chord of my Asus ROG Zephyrus G14 gaming laptop charger. I bought a new one at Bedtbuy.When a direct replacement couldn't be found they reimbursed me the full $90 i paid for the charger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the Geek squad service with my electronics and I'm so glad I do. My laptop's battery clasp broke and they replaced it. The agents were wonderful. They helped set up the replacement. All this was done within an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always helpful and there when I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is great for his computer. Can’t be too safe and Geek Squad does excellent work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Geek Squad Protection before and I have never had an issue, will continue to add this to my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a service that I am glad best Buy offers. When one of my Sony TV's went on the blink, an agent looked at it and determined that it needed to be replaced. The protection covered it totally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for AccidentProne people.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very worth the extra cost. Just having the peace of mind to know if you spill something on your electronics or drop it or something and it will be replaced worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary and reassuring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter's school computer. She is not as careful with devices as I would prefer, and the Geek Squad protection is worthy. Have used it before and their service is always reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind For The College Bound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed additional protection for this computer especially since it is for my son who is going off to college. He can take it to a Best Buy near his college should something go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect First Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 11 year old grandson loves this computer. It is his first and he enjoys it. It does everything he needs it to do for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad can’t be thanked enough!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the geek squad! Everything I open from Best Buy, is covered by geek squad, they go above & beyond to help in any situation that may arise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using geek squad for years. I got the warranty on my last laptop as well as my most current! They will have your back and try their absolute best to solve the problem!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got Kids Get This!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughters computer has been broken and fixed twice and we still have a year left on the warranty. This is a must for kids electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, I haven't used this service protection on several items and they are really helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan for the price since the laptop was 1000.00. And got it for a teenager

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cámara

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will love to see how can cover my cámara is not working not more from not where so I will go today and see what they can do ☺️ because I need it for my online classes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are good at what they do I appreciate them for the work they put in to making me a satisfied customer!!

    I would recommend this to a friend