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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11817 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 11,817 reviews
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has to be one of the best protection plans. Geeksquad always takes care of your device. Service is usually fast and professional. I still recommend that you check your product before you leave the store and make sure the service is done right. I highly recommend Geeksquad protection, accidents happens as life happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Insurance Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchase a product, I read the reviews to see how it holds up. If there are any problems indicated with the product, I buy the protection plan thru the Geek Squad. So far, I am been very lucky and have not had to use it, but it is there if I need to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    helped by store worker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trust that if I have any problems In The future that that they will help me solve my computer problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assistance was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was exceptional got what I needed thanks to these guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A mist if you have a lot of hazzard environment such as kids, animals or even people who don't pay attention to equipments surrounding's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowlwdgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mojoico was great! He explained in detail how we could fix our computer without it costing an arm and a leg

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IT WORTH THE PRICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT WORTH EVERY PENNEY! YOU SEE AND UNDERSTAND THE VALUE WHEN YOUR EQUIPMENT IS BROKEN

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty product to buy for all of your products in your home from Best buy from the washing machine to the refrigerator to the computer to the microwave I'm very satisfied with the services that I received with the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad also setup my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad give me immediate attention every time I call upon them and never conclude until they are assured I am completely satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this has always been our saving grace to our electronics which is why we buy all from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good as Gold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a bad experience with Geek Squad, always able and ready to fix any tech problem that Murphy's law creates

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new device purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service excelent service answered and helped with all my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY helpful ! ! ! Had some sort of issue where my Chromebook just went dead. Repaired very quickly and been great since:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cámara

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will love to see how can cover my cámara is not working not more from not where so I will go today and see what they can do ☺️ because I need it for my online classes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Mist Have Add-on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I just purchased my new laptop I wish I would’ve said yes to buying this for the last one. A friend did something to ruin my last laptop and the warranty had expired just the week before so I had to get a new one and pay for it as my friend of course has zero money and I had no extended service plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me when I couldn’t figure out the issue on my laptop. Easy to set up and bring in for assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty plus accidental damage cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The promise of being able to take my notebook to my local BestBuy when I have an issue is very attractive. I have not had to use it yet and I hope I never will but, if something does go wrong, knowing that BB has my back is comforting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within Three weeks my son broke the screen ( accident). A month later the whole system crashed. Geek squad replaced the screen within a week. They had to replace the hard drive and reinstall the system when it crashed, again it was done in a timely manner and best of all I didn't have to pay any extra charges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing fast repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for those people that need the added protection and those that don't because you never know. I had to use it even though I never needed it in the past. Damaged the screen by accident and had screen replacement within 5 days. Back to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement made without any hassle.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY laptop was assessed promptly and I received a replacement without any hassle. Thank goodness for my geek squad protection. Protect your purchase it's worth it.

    I would recommend this to a friend