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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11817 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 11,817 reviews
  • Rated 5 out of 5 stars

    Perfect add on for piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product for a computer that is going with my son to college. Dorm life can be crazy. Protection against the probable damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Damage Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the 3 year accidental damage warranty. I've been buying computers for 3 teenagers, and let me tell you, accidents happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Takes Care od Customers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're amazing, went in due to a problem with a defect in the plasma and they resolved the issue so quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for granddaughters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had to use Geek Squad several times on different items and have been very happy that I bought it. Bought this to put on my granddaughter's computers and I don't have to worry about the because I know they are covered. Worth the extra money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn’t buy any computer over $5O0 with out it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a 9 month old HP that the fans cut out on and over heated. Grateful I have the Geek Squad warranty. They came through and replaced my Computer with a another of like kind of quality and price. They back you up if there is a problem in my experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad! They are always helpful and patient even when I ask a bunch of questions. Asking for the warranty is easy and they don't make you feel bad when something happens to any device. I will no longer buy things without getting their warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product Coverage Plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent in Best Buy was able to examine my new laptop and get it up and running smoothly again. Operating system is as good as new. This added coverage plan is a great way to product your investment.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Geek Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable service and a great affordable price . Will definitely use this service again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the veal squad insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing , if anything happened to my lap top I can bring it in best buy and the gear squad takes care of the issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use the Geek Squad and hopefully don’t have to, but at ease knowing they are there for us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I bought this 2 year insurance cus you just never know if I will need it later down the road!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind at a great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can use my computer and not worry about dropping it, spilling on it or traveling with it. Chances are if you buy the two-year accidental plan you'll never need to use it. But if you don't buy it you will have an accident with your computer just plan on it! I've never regretted buying the 2 yr plan and it's renewable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me when my lenovo laptop was having issues and they were really nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know I have a little extra warranty, sure hope I don't have to use it tho

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy camper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with my computer and geek squad was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great backup plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having that piece of mine, that no matter what I can have. The geek squad on my side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs Vincent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best! As Seniors, my husband and I are not exactly tech savvy. Geek squad rules!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives you a little comfort. So that's worth it. Warranties are always pricey. But it that way where ever you go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use my protection, but everything that is included I have no doubts I will have any troubles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having geek squad protection is essential for anything, especially for Mac's

    I would recommend this to a friend