Customer Ratings & Reviews

So far so good. From what the salesperson tells me this is a great add on. If ANYTHING happens to my laptop they will repair/ replace/ or give gift card of equal value. No too bad

I don’t even know how I’m supposed to review this because I’ve never had to use it

I purchased the 'physical' (for damages that might occur - like dropping the computer, cracking the screen, spilling coffee on it, etc.) Geek Squad protection plan because my laptop travels frequently. Always good to have because you never know what might happen on the road....

This is the first laptop that I bought on my own and $100 is honestly a lot for me to pay for a laptop so I had to make sure that my laptop was going to be protected and after talking it over with the Best Buy employees I found a Geek Squad was the best purchase for my investment

Always protect your items !! Life happens and unexpected things are always thrown our way

I like my new bose earbuds , they had a great sound

I learned a long time ago that getting protection on your purchases is the smart thing to do! Yes,on some items it may be a little pricey but,better than buying a brand new product over again!

Have not used this on this laptop. It was bought for a 8 year old by my son in the navy for her Christmas. We have used it for many others. They do you right.

Always need to have extended support for your new technology purchases and this one is a good one to have.

Didn't have to use service yet. And they hadn't called me yet to see if I needed it

I am so thankful for the extra fl protection for my new computer that is being used for nursing school.

Would purchase warranty everytime as it has been a life saver.

I have used Geek Squad before and it's worth having their protection.

There is nothing i dont like about this laptop. Fast powerful and easy to use.

The warranty covers almost everything. They thoroughly explained everything to me and answered all my questions.

The geek squad have been just a moment away. If I had any issue they answered my question quickly and concisely.

Good to have incase something happens before I end school

I am not the most careful person with technology. A year after getting my laptop I dropped it and cracked the touchscreen. Luckily I had the geek squad service and they repaired my screen for no cost! Definitely worth the price!

my computer unfortunately had some fan issues but i took it to geek sqaud and got it fixed took a while but job well done

Best warranty I have ever purchased. I dropped it off at my local best buy. They had it for a couple week. Then they told me they would be unable to fix it and to come get a gift card for the full purchase price.