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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11822 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 11,822 reviews
  • Rated 5 out of 5 stars

    Good quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how you don’t have to keep the receipt for your warranty to be able to work. Also the staff was very helpful from when I walked in to when I left. They answered all my questions and helped my find the perfect computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to know that I have a team to help if something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There is no loss.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They explained it very kindly and politely. The service is perfect. I will purchase the same service on my next purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped her set it up with all items we purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squid fixed my laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and very timely response. My laptop wasn't holding charge and the keyboard wasn't working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always there!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for giving me a piece of mind with my device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm satisfied with the Geek Squad. I just want to make sure that I will be notified before the expiration date

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    https://www.bestbuy.com/site/3-year-accidental-gee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I purchased the 3 years of additional protection for my laptop because it gives me peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great assist

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There has not been any need to use the protection plan but it does cover good things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are amazing at what they do!!! Very polite and helpful make it easy for you to understand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a kid? It's worth it! Reassurance that there is some protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed on this particular item, but we pretty much get it with all of our purchases. Always excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my tv flawlessly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it for a second time. If you want it done right the first time call them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not had to deal with them yet but they seem good__

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad technical genius

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is there with you every step of the way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Inspirion 16

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my purchase perfect for my work needs..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sqad is great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my 3 year Geek Squad for all my devices. You never know when you may need it. We have 3 computers, cellphones, and other devices. I highly recommend this to anyone it can really will help anyone in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always add the protection plan to all my purchases. Is better to have it and not needed than to needed and not have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind for laptop computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought some peace of mind for our laptop computer. don't have to worry about someone spilling coffee on it because we can easily get it repaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always on top of thing and do there best to get things done

    I would recommend this to a friend