Customer Ratings & Reviews

I use the Geek Squad for everything. They mounted my TV (without any wires or cables exposed (all in the wall) and connected it to all my devices. I also use them every 3 to 4 months to clean my computer and make sure that it runs to its full capacity. I don't know what I would do without the Geek Squad. I highly recommend this Protection!

Love how helpful Best tech team are so friendly and helpful aslo how they make sure how when leaving you are in complete understanding and happy with yours visit

Absolutely love the Geek Squad service. We've always used this service with some of the items we've purchased (tv/sound bar install, Arlo camera install and trouble-shooting, laptop trouble-shooting. Well worth the cost. Would always ensure we have Geek Squad protection for some of the more expensive electronics.

Always better to be safe with your gear. So happy I got this. My last mac brokedown and it had no protection so all the money was last had to buy a new one.

Having the Geek Squad 1-year Accidental Protection was the best investment I made. my backpack which was carrying my laptop got wet and it effected my laptop..i took it in for service and because the damage was beyond repair they gave me a gift card with the value of the laptop so I could purchase a new one

After being able to take full advantage of the 3-year warranty on my previous computer, purchasing it for a new laptop just made good sense

Thankful for this amazing service! It helped when my son thought his files / docs were lost and these guys were able to help navigate and recover what we were certain was long gone!

I received amazing service when purchasing a laptop for work. The associate was both knowledgeable and helpful. 10 out of 10 would purchase again.

Geek Squard protection is worth every dime. I have never had any issues that they haven't resolved. The peeps in Roanoke are awesome to work with. #GoGeekSquad

It's nice to know i have the peace of mind of knowing i can take my product there if needed

Perfect size for my garage. Tv is clear and sounds great.

If you purchase this plan and have a problem with the product, Geek Squad will make it right. I buy a lot of tech gear, I always purchase the warranty, it's been worth it 1000 times over when I had a problem late in the products life. It's worth the month.

Very good service! Had to have my screen replaced twice and got it back in less than a week both times. Very friendly and understanding!

Haven't needed it yet but glad to have it if I do.

I haven't had to use to use my protection plan yet, however, it seems to be very comprehensive which is always reassuring when you are trying to protect such an expensive product as a laptop. I will say that it is a bit pricey, so this will certainly jack up the price of your product purchase if you are buying the product and protection plan together. Overall though, it is well worth the buy.

I love the geek squad service protection, it is well worth the cost. I have had several items that had to be repaired or replaced and it worked out. The service I have received has been done in a timely manner and to my satisfaction.

I highly recommend geek squad protection for your products. They will replace it or try to fix it

It’s good to have , I always purchase insurance anytime I buy electronics from any place. But Best Buy geek squad is good until it’s not, meaning when you run into a issue that’s not covered

i am excited to have been able to purchase the geek squad protection as i broke my last item and didnt see the need. I am happy that i was offered the opportunity and was told all the support that i can obtain with my purchase.

Geek Squad protection plan is great. I bought it after having trouble with my computer at the suggestion of the Geek Squad employee. I think his name was Matthew. He got it for me and fixed what was wrong with my computer. It is a great deal as it applies to all my computers and my phone. I got great service.