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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11907 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 11,907 reviews
  • Rated 5 out of 5 stars

    Glad i get protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im very greatful i got the protection warrenty as well. You never know when accidents will happen. It covers malfunction hardware, spills, broken screens, drops and if it gets lost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection and Peace ofind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for our grandsons computer that we bought fir him to use with virtual school. Wanted to make sure that he had a backup in case there was something that went wrong with his machine. Added peace of mind for us, him and the machine too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Chromebook! It meets all the needs for my high schooler and she is able to work at a fast pace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, lightweight, works great, love it, I would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pass came with the laptop and a bonus expense

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Fix my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad whenever my laptop has a problem they fix it in no time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental damage Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 3 year accidental damage plan due to granddaughter using the Chromebook for school work and you never know what might happen to electronics. At least with the coverage, you have some help if an accident does happen and damages the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service Is Legit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to know that I have Geek Squad protection, they are reliable and excellent at what they do. Was definitely worth getting this 2 year warranty because I know they have my back for any product I purchase with warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love I take my item to geek squad and they can help me trouble shoot the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If something happens in 2 years with ur device you can get a brand new one with no worries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am self employed and work out of my home and mobile offices. This service has been my lifesaver on several occasions while I've been at home AND at times in front of clients. I love the remote access service they provide. I have used this service for the last 4 years and will NOT be caught without it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there when you need them!! Can’t recommend them enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy with the service. I totally recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is a must. It covers my device from accidentals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't leave without one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These policies have stood me in good stead with other computers I've bought from Best Buy. I wouldn't leave the store without one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Advanced Protection Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After not getting the protection on my last computer, I decided it would be a must to get the Geek Squad 2 year protection plan, especially if you want to protect my computer investment. The best part is the 2 year warranty covers the screen if it is ever damaged, along with repairs not covered by HP itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection is a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased Geek squad protection on every laptop I have ever purchased at Best buy and there have been many as all of us in the family use them and buy new ones every year to couple years. I have had to use the protection several times and was extremely happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is good and go well if you buy a laptop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no waiting in line service as you walk in. very courteous and knowledgeable. even helped install battery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helps me relax

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Product is a great value for the peace of mind. I know that Geek Squad is available for my product.

    I would recommend this to a friend