Customer Ratings & Reviews

They help with so much! I'm so glad we purchased the protection. It's definitely worth what you pay for it!

This protections gives me comfort in knowing that I can make one phone call and take my product in for service. I do not want to worry about not having it when I need it; so, I bought this service to ensure that I can get it back up and running.

Transferring all my data and getting my new laptop fully functioning within just a day was fantastic! They did a thorough job and quick help when we had to make one adjustment. love the Geek Squad!

The Geek Squad confirmed the lemon status of a third laptop in 2 weeks. Immensely grateful that they didn't put me through hours and hours over weeks discussion before replacing the laptop under warranty.

Great service! I like how easy it was and love how theyre so reliable. Worth it

The agents did everything when I bought my laptop for college. They still take good care of my baby as I progress towards graduation. If you spend all that money investing in your gear, why not invest in the maintenance?

Awesome geek squad protection that confers greater ease of mind when dealing with potentially perishable electronics that might break

Always good to know I have the Geek Squad Protection Plan just in case problems occur. It's worth paying the extra versus taking the chance of something happening and having to buy new versus it being fixed.

Went in with a problematic computer and the guys fixed right up for me

The Geek Squad service plan is worth every penny, if your store has a good geek squad staff. They need to have reps who speak clear English with no dialect since this is technical discussions

My son loves the laptop and couldn't be more pleased. He says his performance has greatly improved with the upgraded features.

Love the idea of having computer functionality with little investment. Too easy to use; especially since I'm an android user anyway.

Very good choice for a teenager. Has came in really handy although it takes about 3 weeks to get back

A mist if you have a lot of hazzard environment such as kids, animals or even people who don't pay attention to equipments surrounding's.

Love the Geek Squad! Always knowledgeable and helpful. One of the best things about Best Buy is the Geek Squad

This protection is good stuff for a gray price definitely worth it.

Always pleased with the Geek Squad. They never let me "go" down!!!

This is well worth it if you have children who use the laptop a lot. We had laptop screens broken, buttons broken, batteries die, and it was all covered. Make sure you know exactly what is covered, because that changed a few times. The only drawback is that repairs do not take place locally, so typically, you wait 2-3 weeks.

They immediately gave me a new computer when mine came with a virus inside of it.

Always get a warranty with my electrical devices. I’ve had to take multiple devices that have broken within the two years and Best Buy will replace them or give a gift card for the amount paid. You only loose the money paid for the warranty.