Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11952 reviews
(11,952 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Get it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comes in very handy. Definitely get it, unforeseen circumstances require expert advice.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Excellent value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Totally worth the piece of mind. The more complex these devices get, the more ways they have to fail.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
the help I need every time for my computers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used this service once before. I can not say enough of the friendly service, finding errors when I get them on my computers, and up date help I believe in geek squad help
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad protection is a service that I am glad best Buy offers. When one of my Sony TV's went on the blink, an agent looked at it and determined that it needed to be replaced. The protection covered it totally.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Getting this was a great gift for my father in law. He truly enjoys it and would recommend it to anyone
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Anytime you need anything they are always available, I will forever purchase geek squad with all my electronics
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad to have the peace of mind, hope I do not have to use it.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always try to get insurance if I can. I haven’t had the chance to use it yet but what it says it covers is at a reasonable price for what you’re getting and it gives you a piece of mind.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!
Rated 5 out of 5 stars
Geek Squad Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad has always been there to help me whenever I called them They have been very thorough and explained the problem Definitely recommend
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Service Contracts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service contracts are good to have but how often do you really use. I'm not sure if it's worth the money. But as long as I buy certain products, I will continue to get the extra service contract.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Absolute peace of mind!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy protection with my devices and honestly, BestBuy does not disappoint. When I have issues, they do everything in their power to get it fixed. You will not regret it!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Fixed my laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a laptop diagnosed for problems and in a short visit it was fixed
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great for AccidentProne people.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very worth the extra cost. Just having the peace of mind to know if you spill something on your electronics or drop it or something and it will be replaced worth it.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Warranty for expensive items
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Let’s me honest, you can’t just purchase an expensive item that you’re going to use on the daily and don’t think it may not breakdown or have issues with the technology. This warranty for my HP laptop is a peace of mind just incase my laptop needs a tuneup!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy the Geek squad service with my electronics and I'm so glad I do. My laptop's battery clasp broke and they replaced it. The agents were wonderful. They helped set up the replacement. All this was done within an hour.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Computer is like new again!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad got my computer up and running again. They kept me updated on the process and I received my computer when promised. The accident protection saved me from spending hundreds of dollars to fix my computer or having to buy a new one.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. Best Buy def always do the right thing.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad makes sense
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad has been a great all around tech service for my family and I. They have been able to solve almost all of my technical problems over the last few years whether it be a simple or a complex task.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Have a little Patience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent's have been amazing in the past and I'm in the process of starting up my new laptop and I know "Patience is a Virtue" so having to wait a little bit longer than normal is not going to drive me crazy
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Better to be safe than sorry (:
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got a 3 year warranty because a 1 year warranty was about $90 somethinggg & a 3 year warranty for my laptop was $130 something. I've used geek squad services in the past & have never been disappointed which is ehy i bought the warranty :)
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friend
