Customer Ratings & Reviews

Geek Squad always does a good job on my devices. My family members each have laptops or tablets from Best Buy, and Geek Squad protection for all of them. Free or cheap services, appointments can be a little booked out tho

Waited for 40 mins to be assisted but they just ask for it to be returned

I have always loved the Geek Squad. Great value for what they offer. Anytime I buy a new device I add the service plan.

This laptop is perfect for what i use it for would recommend it

Easy to use, lightweight, works great, love it, I would buy again

This protection plan is a must. It covers my device from accidentals.

They immediately gave me a new computer when mine came with a virus inside of it.

Great customer service and support, never had a problem with geek squad

It's a very good service and easy to use they do whatever you have a problem with your PC or computer or any device you have

Covers more than other extended warranties. I like that i can take to local Geek Squad at a nearby Best Buy to get service.

Haven't Had the Need For This Yet, ALTHOUGH it Seems My Laptop Audio Jack Port Isn't Working , So I'll Bring It In Sometimes And Hope They Can Fix It. It's an expensive Laptop So Accidental Protection Is A Pretty Good Idea For Me

My college freshman dropped her brand new laptop within 3 weeks of dropping her off at college several states away. I was EXTREMELY hesitant whether I should purchase this extra coverage. I'm EXTREMELY thankful I did. It was fixed within 2 weeks and I was relieved.

Nice guys working here. Every time I stop by Geek Squad desk, team are helpful and cooperative

Amazing laptop, i had one prevously and it was not so great. It would crash everytime.

Gives you a little comfort. So that's worth it. Warranties are always pricey. But it that way where ever you go

I have not had to use my protection, but everything that is included I have no doubts I will have any troubles.

Fortunately, I did not have to use the service but after replacing a month-old laptop due to a broken screen and not having the protection, it served as a piece of mind throughout the first year.

Haven't needed to use their services, but wished I purchased on a laptop that I bought over 2 years ago. I good had had it serviced under the 3 years plan like a I purchased for my wife computer. Lesson well learned!

The computer has been perfect. Battery life is amazing too!

Having the extra protection eases my worries. I’m hopeful that my teenager won’t need it, but glad to have it just in case.