4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11952 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 11,952 reviews
  • Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though buying a warranty for the computer was expensive, anytime I brought the computer in, I was treated with a great deal of respect and ad a valued customer. The problems were akaays fine timely. I highly recommend buying a warranty and relying on the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Takes Care od Customers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're amazing, went in due to a problem with a defect in the plasma and they resolved the issue so quick

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Coverage for a computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to have for peace of mind, especially after our last computer died sooner than it should have. We haven't had to take advantage of the Geek Squad protection, because this computer is still working perfectly ... but we sleep better at night knowing we've got options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me get a great deal for an awesome product. The protection plan was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me when I couldn’t figure out the issue on my laptop. Easy to set up and bring in for assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for laptop, never know what could happen to a laptop hardware system or software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never know what will happen!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get a protection plan doesn't matter what its for! Ive had this experience with my smart watch they eventually just gave me credit for what i paid and could use on something else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything that’s included in geek squad………….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop it’s worth it especially after spending all

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get your insurance protection just in case something happens when you’re hard-core gaming on your gaming Laptop it’s worth it especially after spending all that money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only get my computers from best buy so i get the geek squad protection. Im dangerous with electronics. Having 3 year protection is great because its last till i pretty get a new computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased a warranty with all of my computers and electronics and the Geek Squad always provide excellent service. I have no doubt or concern about dropping my equipment off to them for service. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a college student the peace of mind this brings is irreplaceable. I need my laptop for everything so this is a must!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased for new laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this protection for my last computer and when screen went black they fixed it in a timely manner as I needed it for school. Have not had to use with new computer but I know if I do they will do a outstanding and timely fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is amazing, I brought in my laptop for a "tune up" and the team cleaned it up and updated programs as needed. Brought in the laptop again after 1 year to have Office 2019 and Webroot, again the team did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best decision

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe that buying a warranty for a computer is a wise decision to protect our devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    teh coverage has a very wide range, and you feel protected when buying expensive devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You might not think you need this, you do

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely worth it, I think it is necessary to get the geek squad plan for ANY electronic you move around, they are very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use the Geek Squad and hopefully don’t have to, but at ease knowing they are there for us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there when you need them!! Can’t recommend them enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always easy doingv everything with BestBuy. From online shopping, picking up in-store. To walking in to troubleshoot your device.

    I would recommend this to a friend