Customer Ratings & Reviews

I have yet to need to use my warrenty but if I do I have confidence Geek Squad will make good on there end.

Went in with a problematic computer and the guys fixed right up for me

This has worked in my favor for general wear & tear. Its replaced parts on the device that would have resulted in hundreds of dollars in repairs. Which would have resulted in a new PC.

Purchased plan for computer and have not used it yet but I must say that I feel safer just having it after what happened to the last computer we purchased. Have been very happy with Geek Squad protection in the past.

Great computer for gaming and all other things. The picture is beautiful and the computer runs fast. Only downside to the computer the battery dies super fast. Does not hold a charge for long.

Glad to know that i can being laptop in for practically anything. Feels secure that i can have laptop repaired at no additional cost.

My ice maker was making noises and no ice cubes were coming out, but the Geek Squad repaired it and still working fine ever since.

I think it’s a great idea to get this Incase your computer breaks

Geek squad did a data transfer. But forgot to put in my SIM card from my old phone into my new phone. So I had to make another trip back into the store.

This is my first hp experience and I am loving it. The screen touch and display is very good. I love the fact that I got it in a very affordable price and got the quality I wanted.

Awesome I usually never buy because I'm usually careful with my stuff but it did come in handy when the screen broke

The Geek Squad does a great job checking and fixing my PC when I have a problem. They log into my PC remotely and work on my PC while I am at home. I can see what they are doing. They have always been helpful, friendly and professional.

I was concerned about some new features on my laptop, and the staff were able to walk me through setup and usage. They helped my rectify a few minor issues with the battery and charging as well. Really knowledgeable.

This protection is good stuff for a gray price definitely worth it.

Bought for my boyfriend for his birthday to cover laptop purchase. Our son accidentally wet it and was able to replace laptop. Then when replaced I purchased again to cover 2nd purchase.

This is a must with kids!! Having my kids doing school from home means they are all over with their devices. As they transition back to school I want his device covered for anything that can happen here or there.

Always pleased with the Geek Squad. They never let me "go" down!!!

Great pass came with the laptop and a bonus expense

Wonderful protection plan, my computer died and i hadn't had my computer for quite a year. Called the geek squad they triuble shooted the problem and in 2 weeks it was up and running like new.

I was having an issue with my laptops audio while playing youtube but now everything is running smooth!