Customer Ratings & Reviews

I have SurfaceBook, and since they are expensive to repair. I had this protection. I had to use it once for this device (and once for the previous one). It was amazing. Worth it if you have a pricy device you can't afford to fix it.

Having geek squad protection is essential for anything, especially for Mac's

Great help selecting the product. He was very professional help me with everything I need.

We purchased the protection plan for my grandson's tablet. Thank God we did. Within two months, he dropped it and damaged the device. The Geek Squad was able to repair it and get it back to us within a reasonable time span.

Very reliable service to your product even if they can't fix the problem your not left in the dark

Geek squad is a great company with very knowledgeable employees! Would recommend!

Thay have treated me with an enthusiastic sense of customer satisfaction. All my problems have been resolved in record time.

Geek Squad rocks! Had issues navigating our new Samsung smart tv. Their techs talked us through operating the remote in terms we could understand!

Excellent service. Easy to use, and quick response

Never had an issues to need to use the protection plan but glad I have it in case I need it.

Yes, my Chromebook has broke. I took it in and the help service was wonderful. They fixed my equipment and return it to me.

Is very affordable and in my opinion worth every penny. I had to use it when my smart watch quit charging. Brought watch to my local Best Buy store and they were very friendly and helped me right away. I was able to replace the watch and am very happy with the whole experience.

I purchased for a laptop I ended up returning. Wished I purchased it on my other laptop that I dropped, that is less than 6 months old (bye bye $1k). Never used the service but Peace of mind does have a price apparently.

I love the warrantee it is worth having is worth dealing with BEST BUY with the Warranty I always try to get the replacement warranty see if it’s a whole lot easier to deal with anyways I only get a get it extended warranty on one item and I regretted it get the extended warranty

I have never had to use the Geek Squad for any of my purchases from Best Buy but I feel better safe than sorry, if something does happen to go wrong I know I have the best in the business to help with any issues if need be.

Always get Geek Squad Protection. Have had issues and they aways have rectified any issues that have come about!

I haven't used this coverage yet, but in my past experiences with using it I have had positive results. The Geek squad guys are really good with what they do. They always offer great customer service and a quick turn around on fixing all devices

I called just about questioning stuff very friendly and found out more then was trying to great people

Good since I’m doing a two year for college with my laptop being in use and if anything happens, geek squad got my back:)

Lo eh usado en distintos aparatos y me resuelven pronto, la recomiendo