Customer Ratings & Reviews

The Geek squad is a great group of service minded individuals and they fixed my laptop in a timely manner.

These guys are always helpful. Make an appointment online and show up in the store when your time is ready. Sometimes they can fix things on the spot other times they have to mail it a way which can take a good week to get back

Very good. They are super helpful everytime i have needed them.

I'm really clumsy so this def comes in handy and I feel safer with it.

Great to buy for any expensive labtop or accessory… helps me feel safe when bringing it out

Do Glad that I got this so if anything happens to the computer I'm able to get it fixed

BestBuy accidental protection covers your purchase from that expected moment where the item stop working or damage from an accident. I would recommend this insurance. Save a lot of money when the expected happens

My yoga laptop wasn’t charging and the service of the geek squad fix it at no charge because I have the extended warranty program.

The 2 year warranty covers everything. I definitely recommend having this it’s worth every penny. Good to know if anything happens to my laptop from viruses to water damage to cracked screen it’s covered.

Best warranty on the market. I have it for all my Laptops. I used it few time. NO express cost out of pocket. Had to replace one of my PC, I was given a gift Card for the Full amount of my PC no question ask .

The team was really friendly and very knowledgeable and able to support me bu identifying the problem with my computer

I've never had an issue with the service. I've purchased this for each device the I buy at Best Buy.

Have not used this on this laptop. It was bought for a 8 year old by my son in the navy for her Christmas. We have used it for many others. They do you right.

I have not had to use this yet. I have Geek Squad coverage and I’ve had to use it a few times. The service was great. This accidental protection plan will cover anything that physically happens to my laptop

This service is a must. i have been able to get the best service from the techs. They understand how and what needs to be done when I call. Go Geek Squad!

I've only had to use this warranty once with a microwave. I had no problems and received a replacement immediately.

I wouldn't buy any electronic without having the piece of mind of a service protection. Best Buy flat out gets it right with the service plan they offer. It is no hassle and requires no drama. Have a problem, then just bring it back and get it replaced case closed.

I purchased the 3-year protection plan for my new ASUS laptop for peace of mind. If I have any issues, the repair is free and if it cannot be repaired, I'll get a brand new laptop. I believe that protections plans are very necessary for all electronics.

The Best Decision you can take when you buy an electronic is Add this Protection. Never had issues with this service, they are very pleasant to help you and replace your purchase with a new device if they can't fixed. A+

No matter what I buy I also get extra insurance especially when it comes to electronics. I had a problem with my touch screen a while back and it took them literally 5 minutes to fix it