Customer Ratings & Reviews

Very convenient to have when you know nothing about technology. Saves you money on repairs

This is always a most buy when purchasing any tech related item IMO

I love the fact that my product is covered for a year.

Crucial protection for a solid investment. Like car insurance but practical.

I have a Microsoft Surface Book and it has been nothing but issues. Thank goodness for these guys who have worked on it an average of once a month. It is finally being replaced next week so I hope I won't have to visit Geek Squad too much more but j am glad they are there.

Agent explained with detail, and spoke clearly and understandably. He also answered all of my questions and let us know how we could follow up with the location if I had any other questions or concerns.

Great folks and fast professional service. Very happy!

They help with any issues you have. Even if they cant help they can direct you to help

Agents are very helpful both at the store and live chat. They have helped me out on several times. Wait time is very reasonable when calling. Drop off and pick up at store has gone well.

Geek squad are a good source for when I am in need of face to face support

I have always add the protection plan to all my purchases. Is better to have it and not needed than to needed and not have it.

They saved me from destroying my brand new computer

When I tell you they take care of you with your purchases, they really do

I used to never add protection to my expensive purchases, but now with almost every purchase over a certain amount I add it. Including the geek squad protection. I used this so much. And saved huge

I had to use protection plan and I was pleasantly surprised how quick the team worked to either get me a replacement or credit me so I could pick out a replacement. It was a quick swap out for a new one/replacement.

I’ve gotten his protection on several computers in the past and it’s always been well worth the money over a period of time you’re going to have an issue and it’s nice to have it already covered by Best Buy.

Before purchasing I asked a bunch of my friends and they all told me it was worth it. I purchased it and I'm glad I did. I already came in once to get help with my initial setup for my new laptop.

I bought the 1yr Protection in case if anything happened to my com, but so far all good.

Haven't had to use it so far. I've used them in the past and they were very helpful

Purchased this along with my son's new laptop. He is very responsible, but life happens. I have found that protecting equipment for 3 years is very helpful for my children and myself. Saved thousands over the years.