Customer Ratings & Reviews

Added accidental coverage for new laptop for college. Have had geeksquad for many years now and LOVE LOVE LOVE it! Always available for online help, instore when needed. Highly recommend!

this is a must for any child that is required to bring laptop to and from school. This gives parents and children a little relief from being super nervous when transporting to school.

Makes it easier to keep the laptop updated and any virus removed.

Already used the service twice. Staff is so helpful, accommodating, service is top notch! Will extend next year without a second thought.

Haven't needed it yet but sure feels good knowing I have it.

Awesome to have when knowing that extra layer of help is there when item experiences a problem or even if having questions of item also.

I love the accident protection, yeah its way more expensive than what amazon offers. But that's because amazons asurion protection is total garbage. Best buys protection is so easy and simple. not some third party garbage.

I normally have to think twice about protection plans.....but for items like a laptop....it is almost a no brainer.....one accident is all it takes for you to really wish you got that protection plan.

The warranty covers almost everything. They thoroughly explained everything to me and answered all my questions.

I guess it was ok I never had to used the service. But, it was there in case I needed it.

The geek squad have been just a moment away. If I had any issue they answered my question quickly and concisely.

Wonderful service that Best Buy provides is the thorough service of geek squad

Great help very fast on finding a solution and very respectful and friendly

Great service. Whenever i had an issue i go to them & problem solved. Very knowledgeable

I recommend geek squad to anyone and everyone, the squad sets the standard in service

Geek squad helped me with ALL my laptops or computers! Would always recommend using geek squad!

got this just in case the first year is rough; do not plan on using it but just in case, especially with the cost of the computer - though got it at an amazing sale price $1050; have always had great experience with geek squad and this protection service

Always need to have extended support for your new technology purchases and this one is a good one to have.

Haven't needed on this particular item, but we pretty much get it with all of our purchases. Always excellent service

I purchased this protection and used it once already for a faulty locking mechanism on my laptop. It was probably covered under the normal warranty but this way there were no questions asked.