Customer Ratings & Reviews

Took my laptop because it wasn't holding charge and they said it was going to take 4 to 5 weeks to get it back but I got it in 2 weeks and they send updates as to what is being done which is a plus.

Great to have thw knowledge that if something happens.that my laptop is covered.

The agents worked through, and explained the new, and improved high quality computer to me, and answered all my questions, so I could understand for future improvements, and work I will be using this computer for.

This protection was just what I needed to protect my computer would buy it again

I suggest this for everyone . I’ve had a few time I’ve needed to save me with my electronics and they are great! Always fixed my issues and answered my questions. Thank you for great service!

Very helpful and very timely response. My laptop wasn't holding charge and the keyboard wasn't working properly.

Good warranty for protecting equipment. Would purchase everytime.

Good warranty for protecting equipment. Would purchase everytime.

We bought one earlier and did not get Geek Squad protection. My daughter broke it and now I have a paper weight. Always get Geek Squad

They helped me get my antivirus installed and made things easy.

The agents were very professional and he helped me with the return process

I am so thankful for the extra fl protection for my new computer that is being used for nursing school.

I bought this Geek squad service when I bought a laptop for my granddaughter. It was well worth it when I had to take it in. They fixed it with no charge. I would reccomend getting it.

awesome protection. i got a 2 year so hopefully that works for me.

Not much to say, it’s a warranty. It does what it supposed to.

Definitely needed coverage for my Acer Nitro 5 Gaming Laptop. A little bit expensive, but you never know when you need coverage) insurance on an expensive product like I bought. Once again, it comes in handy when needed!

The staff was very helpful in finding the product I need. My device is working very well. The agent was very professional. Wearing masking per CDC guidelines. Install my product and product is working well.

The staff was very helpful in finding the product I need. My device is working very well. The agent was very professional. Wearing masking per CDC guidelines. Install my product and product is working well.

Peace of mind with a high schooler using an expensive laptop. Haven’t have to use the warranty yet. And hope will not have to. But just the peace of mind, in case is worth the price.

I purchase it to keep from being sorry that I didn't. I use it a lot. I just make the appointment, show up at the appointment, and Geek Squad just takes care of it.