Customer Ratings & Reviews

Best freaking laptop ever! Thank you to the best customer service I received and they point me to the right laptop.

Good Service, knowledgeable of product, will recommend

Greek squad is so amazing and helpful That is the reason I decided to get this plan just in case there’s something wrong with my laptop.

When I recently purchased my laptop from Best Buy, I knew that I needed to have the proper support down the road. That security is important to my work, so having the Geek Squad behind me gives me that assurance.

If you have a kid? It's worth it! Reassurance that there is some protection.

I accidentally damaged my laptop's screen, after repair was not an option, i received store credit for the value of my laptop to get it replaced, A+ service

Protection for my pricy gadgets puts the mind at ease

Such a great service. Screen had cracked. Was repaired within two days for no cost. Well worth the purchase of the plan for the value provided.

Haven't need it yet, glad to know I have that piece of mind. With having thins installed in a vehicle that is subject to different environments, its nice to know I have the coverage should I need it..

I have used Geek Squad before and it's worth having their protection.

Brought sons laptop in and no issues getting the appointment or trying to solve the problem. It was a good investment on my purchase.

This plan has been well worth the money. It also gives you discounts when purchasing other products. Have used it enough to pay for itself just in discounts an guided information and updating older pc in home.

Over all their work that they did to the laptop was fairly decent but some of the things that I asked them to look over and help with didn’t get done and I had to contact tech help on my own to figure some of the things out also the timely fashion of things getting done

First I cracked the screen. Fixed in 3 days. Amazing. Next cracked screen again and loose jack for the headphones. They could not get the part in a reasonable amount of time. Gave me a new laptop. Only hitch was I had to get new insurance on the new laptop.

a protection plan you cant pass up. Geek squad is the absolute best at what they do. No hassle. I bought this plan for a Chromebook I purchased for my grandson.

I received excellent assistance from the squad. They were very helpful in getting the protection set up. I was impressed with the patience of the squad member. I am not the most computer savvy person.

Bought an expensive computer that started having audio hardware issues within a month if it ending. Geek squad sent it off and repaired it for freeeeeeeee.

It is good in case you need help. I didn't need the support so far but I am relaxed. Just in case.

This service has helped me so many times with my devices. It's worth the money.

Excellent service the team were amazing and fixed my issue in an extreme timely manner