Customer Ratings & Reviews

I’ve used the protection plan in the recent past. There were no issues getting the computer looked at and fixed. Everything was smooth. I’ll always get this protection on a computer purchase.

Great for piece of mind! Price was right, too. Previous experience with Geek Squad has been positive.

Bestbuy has the best customer service in the industry when it comes to replacement. Everything I buy, except movies, I get the extended plan. I've had to use it a few times with no Questions asked. MONEY WELL SPENT.

Love that BestBuy offers such great protection for all their products. They stand behind the items they sell at the store and make it simple for everyone to take care of their purchases.

Love that BestBuy offers such great protection for all their products. They stand behind the items they sell at the store and make it simple for everyone to take care of their purchases.

Perfect to have for accidents! I feel so much better knowing I have geek squad to help in any emergencies.

Geek squad service protection is so worth the money. My laptop could not be repaired so my laptop purchase price was fully refunded.

I'm satisfied with the Geek Squad. I just want to make sure that I will be notified before the expiration date

The geek squad is super helpful and informative they knew the answers to all my questions.

This is a peace of mind knowing that Best Buy stands behind the products I purchase there.

The 2 year Geek Squad protection plan is a great value.

Would purchase warranty everytime as it has been a life saver.

Happy to know that I have a team to help if something goes wrong

I bought this extra care package with the computer for two years just in case my sons damage it

This has saved me many times as I and not super tech capable. I've made simple mistakes, and needed help figuring out anything at all, the geek squad is very patient and helpful. Best part is they actually try to teach me instead of making fun of me

I love the Geek Squad crew every time. Always available to help me setup my laptops.

Having Geek Squad protection is a good ba kup to the manufacturers warranty. It gives me peace of mind in case I need assistance with my product & having a live person to talk to, & come out if needed is great.

I decided to go ahead and purchase this for safety reasons. Didn’t know if I should with the cheap laptop. I hope it came or will come handy one day... may have to get longer plan later ??!!??

The peace of mind alone is worth the money, but having these guys able to fix your brand new laptop that your 3 year old is most definitely going to ruin somehow is what really kicks in the savings

We had this service and when we had questions they were so helpful on the phone to help us fix any issue we might of had or did not know how to do something properly without having to go to the store