Customer Ratings & Reviews

Great option for major purchases! I no longer worry that my accident prone husband will spill blueberry smoothie on this one... at least for 2 years it will be replaced without large amounts of money out of pocket. Get the warranty or you will regret it!

When you buy insurance you expect this to respond, because here if there are answers as we imagine, I recommend it widely, we should not take it as an expense but an investment. If something happens to your good they are to support you, without hesitation

I have never had a bad experience with geek squad, they have always been helpful to the max. Willing to take their time with you to explain, suggest and in some cases refunding items you are simply not happy with.

I purchased this because the Geek Squad took care of an issue I had with a phone and I decided that I would always use this service because they are very knowledgeable!

Bought the accidental protection for both of my new laptops. Since children can make mistakes, this makes me feel more protected. And, Geek Squad has been very useful every time I've called.

I have been satisfied with Geek Squad in the past, hopefully I won’t have to use it but incase I do I’m happy I can bring my computer to an actual store instead of dealing with shipping it out.

I do not think you should spend the money on a laptop and not protect your investment. I often times have to use my Laptop other places than my desk and I can be clumsy. Accidents do happen!

It's a much needed add on for protection for piece of mind. The price was decent

They Always Have A Million People A Day And Not Enough Staff But They Are The Best At What They Do.

with all the issues I had with my Asus, it was taken care of, though took more repairs to get a replacement I did get one

I have used the Geek Squad to install my wife's new backup camera, car stereo, and speakers at no cost (part of the service) and well as repairs on my computers

I had an issue with my laptop took it back to the store the geek squad check and gave me a diagnosis and repaired with no charge to me. It very good to have

Everything thing I purchase from Best Buy i get the protection plan. It is so much better than other stores. I only wished they renew when expired.

They helped her set it up with all items we purchased

Good service and reliable when you need it. Defiently needed for your electronic that cost more than 200$

I got a new laptop after bringing back my broken one. Best deal ever!!

Thanks for giving me a piece of mind with my device.

This has given me total peace of mind since I purchased my Acer Nitro 5. Gonna see if I can renew it!

the Geek squad team. They are experts and helped me solve the problem with my pc

The BEST BUY'S Geek Squad technician service was excellent during my appointment. Definitely, I like Geek Squad service. It is excellent support. Sure! I could recommend this service to a friend