Customer Ratings & Reviews

Haven't had to use but once, knock on wood! Hope it stays that way.

I always purchase the protection on all my computer needs. The reason why I go with Best Buy is because of the service that’s available if there’s ever a problem

very much needed, always be safe than sorry. a year or two is the max I would recommend to get

It’s good having peace of mind that I can have service and help with questions or problems.

I went to you're store and got a one year protection plan at the geek squad But the Reason why I did that I was having problems with my computer And needed a power cord So they told me it was going to be mail to me on September 2 and I haven't got it yet

I have purchased Geek Squad Protection before and have used it. It has saved me from high cost repairs and replacements.

Within 30 days of purchase my college student spilled water in her backpack and fried the laptop. She took it to Best Buy and within one week Best Buy replaced the laptop with the identical product. A real lifesaver for my college freshman!

We purchased a new laptop and it died on almost one year from the date of purchase. The protection plan paid for repairs which would have cost as much as a new laptop.

We always purchase Geek Squad protection plans, great coverage.

2 1/2 years in, broke screen, couldn’t replace it, so am getting a store credit for original value.

The Geek Squad agent offered this product to us based on the service history with our last PC. It will provide us with security of knowing our new PC will be protected.

Bought the service for my laptop but beret had to use them

Hopefully you never need to use it. But it's good to have. The downer is that you'll have to go without the device while it is being serviced. Most of the time the repairs are adequate. Getting an appointment for a GS visit at the store is a pain.

I have used this three times and let me just tell you. They help with everything! And always answered all my questions and were soooo nice and pleasant. Love them

The comprehensive protection plan is well worth the peace of mind it provides. While I honestly hope to never use it, I am certainly glad it is available and provides such excellent coverage.

Buy something nice, you need to protect it. A bit expensive, but can be worth it with a disaster, like a dropped laptop

I'm able to ask questions I have regarding issues with my laptop and geek squad is able to answer anytime of the day.

This was purchased for a friend. She needed a new laptop and protection and geek squad is the best out there in my opinion.

They are very educated on computer and program!! Feel vey safe with my purchase having them on board to help with my tech!!

Geek squad is always dependable and helpful when needed for my tech products. Recently brought in laptop and received fast service and quick return of product