Customer Ratings & Reviews

I have rarely had to use a protection plan but with things being made more cheaply it’s probably a good idea for expensive stuff

Customer service was excellent. I recommend Best Buy to all of my friends and family.

There when I need support for my new laptop I use for work

These warranty really does come in handy if anything were to ever happen to your laptop, havent used it on my new laptop but I have used it before on a different product and they gave me a replacement.

These warranty really does come in handy if anything were to ever happen to your laptop, havent used it on my new laptop but I have used it before on a different product and they gave me a replacement.

would not go without having geek squad service on my laptop at all. IF there are problems just go to website and live chat with someone who can remote over and help fix the situation

Geek squad did a fantastic job installing my tv and walking me through the set up. The are always friendly and helpful

Any time we have a problem with our computer Geek Squad is there to hep. We take our computer in to Best Buy or in some cases they can help us here at home without taking it in. Thank you Geek Squad!

Excellent gaming laptop for the price. Nice screen and runs games without lag.

Awesome. The service techniciansery attentive to my needs and thorough in their work.

This service is well worth the price. My computer could not be repaired and I waw given store credit equal to the amount of the purchased computer.

Geek Squad support is great! I always buy their plans and they have been great! Hopefully I won't have to use them, but if I do I feel confident that they won't fail me.

I used to get a cheaper laptop without extended warranty and have to replace it more often. Usually those models were not sturdy and were not equipping with standard features I need. The warranty though costly really gives you peace of mind.

I haven’t used it yet but I’m sure it will come in handy

I purchased this three year Accidental Geek Squad insurance for my ASUS Laptop computer. So far I have not filed a claim but am happy to know I have it in case I need it.

I haven't had to use the warranty yet but I did receive the information I needed for future use If I need to.

Geek Squad has saved me many times when I have problems. The total tech package is a great value. I can't imagine not having the protections this offers.

Definitively something that I buy for expensive products. Always responds quickly when issues happen.

Awesome geek squad accidentally plan protects everything on my computer

Well worth the purchase. My granddaughter dropped her laptop and was damaged. I brought it in to the Geek Squad and picked it up in a week. No cost it was completely covered by the plan!