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Customer reviews

Rating 4.6 out of 5 stars with 11912 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 11,912 reviews
  • Rated 5 out of 5 stars

    insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only time ever used insurance from best buy is for a tv and printer. Both times the insurance paid for itself. I always keep it on my stuff now that more electronics are in these units.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROTECT YOUR PRIZE POSSESSIONS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PROTECTION AND WORTH THE INVESTMENT. I WOULD DEFINITELY BUY AGAIN FOR MY NEXT PURCHASE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff is very attentive to the needs of the customer and does all they can do to make sure the issue is resolved right the first time

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very welcoming knowing that if something happens to my computer geek gots me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I haven't had to chance to use this service its great to have for your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth getting in case ANYTHING were to happen to your computer accident wise

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Havnt Need to Use it Yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to anything you feel like is a big purchase. Labtops. Certain TV. Etc. There a good company. And I trust them. They've install my Audio and my Subs in the car. And its just where I go for All my Electronic and Everything Needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best part of buying from Bestbuy because of the great accidental protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is something that`s good to have wether you take it in or have them remotely fix or clean them but don`t buy a chrome book

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very kind had a warranty for my new laptop and they had no trouble fixing it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ❤️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for school and I absolutely love it!! Great product!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Suad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it due to any electronic if they stop working or something does not seem right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best add on for electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one thing you need when you need it. This is your best investment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can't handle Alienware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Dell computers exclusively. One of their products, an Alienware desktop, could not be repaired by the Squad. It also couldn't be repaired by Dell without costing an arm and a leg, so I simply bought a new one. Otherwise, the Squad is extremely helpful and they can repair almost anything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    V. Martin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had to use the Accidental Geek Squad Protection, but I purchased it just in case because, according to other reviews from others, you would be greatly pleased with it, ifyou ever had to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not had to use this yet for this laptop. Over the last several years We had the protection on a different laptop that had a bad water spill. It was fixed very quickly and worked as good as new.very happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this protection for my electronics. I have used it as my husband is not always good with using or taking care of a computer. The Geek Squad are so helpful and accidents do happen but you will always have peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always add the warranty to any products I buy from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable employees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent employees. Very helpful with all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I feel protected with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the additional protection with Geek Squad to be sure I did everything I could to protect my investment...now nearly two years later I'm happy to say I never had need to use it.

    I would recommend this to a friend