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Customer reviews

Rating 4.6 out of 5 stars with 11912 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 166 Showing 3,301-3,320 of 11,912 reviews
  • Rated 5 out of 5 stars

    Knock on wood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never know what can happen to your laptop around kids. Haven't had to use it yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have since my kids love to change programming and causes problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used them before. For the most part they are pretty good, but some of the people they send out to the house are rude and unfriendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to protect a newly purchased laptop which was replacing a water damaged laptop that had no geek squad protection. I learned my lesson the hard way, so I will be purchasing geek squad protection from now on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for nothing but the extra protection on anything you purchase is always worth it esp when you have kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It can trust service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3-Year Accidental Geek Squad Protection, when they responsible to product with this program , it make me comfortable to use new computer. That's why I like buy product at BestBuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insurance that paid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my Surface2 crashed (2 years old) and they were unable to fix, I received credit for my entire purchase price of the Surface2 towards purchase price of Surface3. Happy customer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy form Best Buy not for products buy for geek squad . You will not get this coverage any where else in USA . Laptops mobile etc you can get anywhere but not geek squad .excellent tram and product insured

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome item. Very useful and easy to use. I loved this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new laptop recently and wanted additional support in case of accidents. Haven't had a reason to use the service yet, but it's good to know I have it just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Repair my childs computer quick.but didnt know it was just for q repair.it was for a 11 year old so she missed it up again and wasnt able to get it fixed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, needed it for school. could be a little bit faster but overall a good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have. Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had two different episodes with my laptop computers where they needed to be replaced, and each time there were no questions asked and the Best Buy people took great care of me, replacing them with new laptops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad coverage is great to have for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy protection for anything over $100 and BestBuy offers a good price for 2 years. I don't ever have to worry about what will happen if my product stops working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad so helpful and with all of my needs. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD...THE BEST SERVICE @BestBUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the Samsung Notebook... very Easy to use AND CONNECTED AUTO TO MY WIRELESS PRINTER! THANK YOU GEEK SQUAD FOR TRANS MY APPS N GETTING THIS ALL TOGETHER!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use you the service yet but based on previous experiences with the Geek Squad I expect nothing less than great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as expected even a little better totally recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protect all your items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use protection plan. The price went down as so did some of the services but ut still is a good plan.

    I would recommend this to a friend