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Customer reviews

Rating 4.6 out of 5 stars with 11912 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 173 Showing 3,441-3,460 of 11,912 reviews
  • Rated 4 out of 5 stars

    Not bad other than dealing with GS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this is gray to have and it save my wife’s pc. Only 4 stars cause it took so long to get it fixed and to deal with GS

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good that your purchase has some warranty, gives you peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to be covered in case of accidents when it comes to my new Lenovo Yoga laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Is The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the services Geek Squad has to offer on several occasions. No matter what predicament I find myself and my computer in, they have always successfully helped me out. I am so grateful for our geeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good coverage gets the work done quickly and is very reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Reason to buy from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Reason to buy from Best Buy. I never buy electronics without it. Easy, no hassle fix/replace. Especially great when you have children.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Reason to buy from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Reason to buy from Best Buy. I never buy electronics without it. Easy, no hassle fix/replace. Especially great when you have children.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used it but feel comfortable knowing I have it just in case the laptop breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If your getting a computer...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no reason not to get this if you are buying a laptop, accidents happen. good service and chances are you have a local best buy, better than an online service that you might have to send your computer out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended warranty is well worth the purchase. Saved me the entire cost of a dropped computer. Good for piece of mind if you can afford the small additional amount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is always reliable and worth purchasing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad Plan Could Be Better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an expensive laptop and it works good. I also bought the 2 year Geek Squad plan. Then I lost my charger. I was told by Best Buy that they would not replace it. It would've been nice if Best Buy would have replaced the charger. They should offer to replace the chargers at least once. The laptop cost $2,000 with the Geek Squad plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes to warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the warranty ! Best Buy makes it so much easier and A life saverrrrrrrrr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never know when you need repairs, better safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geel Squad is a good option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the computer is for the kids, it's important to have it fully protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidentally protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in handy when the kids spilled pop all over my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to try this so far but had previous experience with geek squad that was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your buying a laptop and spending a lot of money on it then it’s crazy not to get a Best Buy warranty. It’s breaks and they fix or replace for $0.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my device i been twlling pwoplw about it ao they can go purchase one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad is the bomb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad is the only reason I buy products from BestBuy. I have always trusted GeekSquad with all of my products.

    I would recommend this to a friend