Customer Ratings & Reviews

Agents checked my device promptly and were professional with their communication and service.

My brand new Dell Inspiron 15 7000 2-n-1 crashed 30 days after purchase. I took the laptop back and was able to get a brand new one. I’ve had no problems.

Highly recommend having this coverage. Well worth it, because I had to use it before and was able to get a better replacement.

I was very impressed with the speed and understanding the technicians displayed. You are my favorite store.

I renewed my 3-year contract for Geek Squad service as I find it enormously satisfying to have the Geeks around if/when I have any computer issues.

I purchased a 2 year warranty for my laptop. They are always very friendly and helpful whenever I need help.

I have not had the opportunity to use this item, but I have used the Geek Squad in the past and have always found it to be a good purchase.

We haven't had to utilize this yet, but I felt it was much needed and a good value for my son's new laptop and going away to college.

bought a laptop with geek squad protection and was facing issues with the laptop. They replaced it in days. Thanks

Never thought this would be such a significant purchase but boy did it save me

This was a life saver, when I had any issues with my Laptop I took it to the Geek Squad and they took care of the problem.

Helped me over the phone to get back in to my sons laptop

If you on this laptop this geek squad service is really worth it they are the best at what they do so you never have to worry about your laptop

Always good to have the geek squad protection. Each time i have had to use it, it was easy and helpful

I buy geek squad service plans for all of the items I get from Best Buy it's just a no-brainer. They are the best service plans offered anywhere.

I buy geek squad service plans for all of the items I get from Best Buy it's just a no-brainer. They are the best service plans offered anywhere.

This service plan is a no brainer if buying a new electric item. The piece of mind having a protection plan is well worth buying and highly recommended.

One of the smartest things I’ve ever purchased. Especially since about 90% of my gadgets and tech comes from Best Buy. The team had an incredible level of respect for my home. I definitely appreciate that.

Always worth it to invest in the oops for any of your electronics. Don’t want to say I should have purchased protection after the fact.

Better safe than sorry. I always make sure to have the service in case anything happens and is a game changer.