Customer Ratings & Reviews

Good service when it comes to electronics love the helpfulness

Great purchase will search for similar in the future

Versatile between laptop and tablet. Awesome touch screen.

Always purchase a protection plan, especially when you buy for children anything can happen.

I have used geeksquads insurance on a few of my gaming laptops and more expensive purchases over the years. Some of those had defects or were damaged due to mistakes. Best Buy has ALWAYS either fixed the issue to my satisfaction or replaced the item with a new item. In the few rare cases when the item couldn't be replaced they gave me a gift card worth the original purchase price of my product so that I could buy a replacement of similar quality. All in all I have been very happy with their insurance.

Heck yeah I would definitely buy again! You just never know what is going to happen with new electronics! Peace of mind is priceless! Okay well maybe it does have a price! But it’s worth it!

Everyone was very kind and gave me the best customer service possible for my devices!

Good peace of mind knowing your taken care of nice people

I needed the protection for my grandson. I don’t trust the internet.

the agents moounted my tv and conected all of it. TThey are the best and most preofessional people in the industrey. they usually on time and will call before coming to your house.the agents moounted my tv and conected all of it. TThey are the best and most preofessional people in the industrey. they usually on time and will call before coming to your house.the agents moounted my tv and conected all of it. TThey are the best and most preofessional people in the industrey. they usually on time and will call before coming to your house.

it was good to have but it expired by the time i actually needed it

This thing blew me away it’s literally a desktop in your palms

Allow me to preface by stating that I'm disabled, I don't drive, and I don't have a person that can take me to Best Buy. Upon calling Geek Squad, since my new Chromebook has been defective since day one, the representative instructed me that I'd have to come in. I explained to him that I couldn't do that. He then offered to have someone come over for an extra $150 (ballpark). That's about all I have to say about that.

I love having the Geek Squad help me when I need it. They are all so friendly.

Great...store reps all made sure I was comfortable with my purchase

Love the shop and what they offer. Staff is quality also. Always offer to help and guide.

Necessary because is for my grandkid. He is 10 year old.

Haven’t used it yet but just knowing that if anything were to happen it would be covered is nice to know

Just got the laptop for my child for Christmas this year so it’s good to have that plan when purchase

Geek Squad service is great! Efficient, professional team!