Customer Ratings & Reviews

Our last laptop, an HP, crashed after only 18 months. The Geek Squad helped us recover our data and get it installed on the new replacement (I Dell I also reviewed). We decided to buy the 3-year Geek Squad Protection Plan for the new one as well.

this is great when issues arrise, none have happened at this time

This service is awesome when you need it. I know my product will be in good hands if it brakes. It's one less thing to worry about. I love it.

Geek squad transferred all my information to my new computer. No extra charges and they made sure I was comfortable before I left the store.

If my kid dumps something onto the computer keyboard I know that I'm covered by this protection plan. The peace of mind is well worth it

Definitely want to keep this computer working as long as possible.

Agents were so helpful and professional. Would definitely use service again.

Best Buy Warranty is the Main reason we Shop at Best Buy. BY FAR the easiest and pain free Warranty Process from any store PERIOD

Not regretting buying this protection at all. Already had the screen get cracked. Being repair right now at no cost to me.

The Geek Squad was friendly , helpful and great listeners . Even though the product could not be fixed . The team made it a great experience.

Wouldn't be w/o Geek squad! Great because of the availability and knowledge they have. I always have them install everything when I buy a laptop.

No problems with service. Warranty worth it fir college student purchases away at school with no concerns

The coverage is invaluable if it's a portable item.

Good to purchase this. I'm not that computer savy so I definitely needed this. Especially since something accidentally happened by the kiddos.

Luckily I have not had to use this but better to have than have expensive repairs or have to buy a new device.

I've experienced a screen going out on my previous laptop. Good thing I had insurance protection. It didn't cost me a thing to fix. I would never go without insurance protection on my laptop.

The service at geek squad is awesome....everybody should get it!

This is not my first Geek Squad. I buy all my electronics from Best Buy because of the effortless use of the warranty.

Great Product. Thin and lightweight. Easy to do work on the go.

They really helped me out with my broken laptop. I love how they update you on every little thing that was happening.