Customer Ratings & Reviews

Great service and they were really hopefully and it did take a long time to get setvice

I always purchase Best Buys Geek Squad Protection on my Higher Priced Purchases. I like the Peace of Mind that it gives me if something goes wrong.

This is an ABSOLUTE must have!!!! Without this, I would be without a few devices. It is worth the price for the investments that are purchased.

Accidents happen im ready for the possible you should too

The agents helped with everything so called me back and I told them that they would have to move to the house to rent it to get the car back and they

Motherboard in my laptop died after four months. Dropped it off at my local BB, was shipped to repair center, and I had it back in my hands within a week.

I never buy a laptop without the protection plan. Bestbuy is really good with taking care of the issue.

Nice knowing they will fix it if anything goes wrong definitely worth buying the extended warranty

They made it easy to purchase but I have not had need to use it yet,

Always great services. Always worked with me. It sucks that u cannot extend ur warranty towards the end of ur current one. That's one of the main reasons y I kept coming back to geek squad

The agent was helpful and i was in and out with my laptop

This is my something-teenth major purchase from Best Buy and I wouldn’t make one ever without protection from Geek Squad. They’ve always been fast, curious and effective. A++

The team there got me taken care of, even though geek squad hq was not my best experience. I am thankful for people like the upper rake of geek squad at this Hoover Best Buy.

Love the security and the price per year is affordable. Tech is a huge investment and I'd hate for it to go to waste.

Good idea to have a warranty on the laptop. If something happens they can fix it.

Best service ever! Needed a repair and even with Covid and the long wait times, I was able to get assistance with my computer repair.

My laptop crashed and the agents fixed it. I'm so blessed.

For peace of mind, I needed to buy this protection plan. Calling in is great and the people who answer the phones are very helpful.

I'm going on my way to get the boys and then I'm going to get

I was assisted by Crystal C. at the West Covina location. Excellent person and customer service.