Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11839 reviews
(11,839 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 4 out of 5 stars
Protection on my laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I havent needed the services so far but feels great to know i have protection.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
You might not think you need it, you do
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely worth it, always helped me when I need it.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Feeling secure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad makes me feel that I will be able to use my device without fear that it will crash or that I will be without my device if it breaks. Nothing beats peace of mind.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Haven't neededto use the protection and hope not t
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this protection because my other daughter dropped her laptop twice with no protection. So if I need to use this protection on the new laptop I hope it will save me some money.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad programmed my laptop with no issues.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent connected my devices with a pleasant attitude.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with service and service technicians. Service is prompt and efficient, and technicians are helpful and friendly.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Optional plans?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was useful for three items out of 10 that are supposed to be covered they should offer a half price for half the amount of devices plan. Why don’t they have optional plans?
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth every penny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every penny spent. My daughter dropped the computer and shattered it. They replaced it, no questions asked.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Insurance!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A no brainer. The geek squad is always helpful. A must-have.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always good to get!!! The geek squad always does a good job.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
great service to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great service to have they are very knowledge and great customer service
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good protection. People is very helpful when something goes wrong with a item.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
HappyBuyerHighlyRecommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn't sure which one to get. I discussed it with the Best Buy Sales rep. I got the best one for my needs. I am very happy.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Easy to start programs!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No need for agents to start this small lap top, everything is great!!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents are super helpful in just about anything you need repair wise or installation or even general questions
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Never had to use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not much to say except that the extra $150 or so, is probably worth it on a $1000 laptop. Glad I never had to use it and it gave me a little peace of mind knowing I could replace the laptop.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A Great Computer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great computer! Appreciated the help of Best Buy staff and Geek Squad tech team.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A good investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've used the Geek Squad protection on things in the past and have always been happy. You may never need it but if and when you do, they will take very good care of you!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hopefully I don’t have to use the warranty but if anything I’m glad I got it.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to use it for my new computer. My son's iPad has been serviced by geeks squad in the past and we've always been satisfied.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend
