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Customer reviews

Rating 4.6 out of 5 stars with 11839 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 236 Showing 4,701-4,720 of 11,839 reviews
  • Rated 4 out of 5 stars

    Protection on my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent needed the services so far but feels great to know i have protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You might not think you need it, you do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely worth it, always helped me when I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feeling secure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad makes me feel that I will be able to use my device without fear that it will crash or that I will be without my device if it breaks. Nothing beats peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't neededto use the protection and hope not t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this protection because my other daughter dropped her laptop twice with no protection. So if I need to use this protection on the new laptop I hope it will save me some money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad programmed my laptop with no issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my devices with a pleasant attitude.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with service and service technicians. Service is prompt and efficient, and technicians are helpful and friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Optional plans?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was useful for three items out of 10 that are supposed to be covered they should offer a half price for half the amount of devices plan. Why don’t they have optional plans?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny spent. My daughter dropped the computer and shattered it. They replaced it, no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A no brainer. The geek squad is always helpful. A must-have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to get!!! The geek squad always does a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service to have they are very knowledge and great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection. People is very helpful when something goes wrong with a item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HappyBuyerHighlyRecommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure which one to get. I discussed it with the Best Buy Sales rep. I got the best one for my needs. I am very happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to start programs!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No need for agents to start this small lap top, everything is great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are super helpful in just about anything you need repair wise or installation or even general questions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Never had to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say except that the extra $150 or so, is probably worth it on a $1000 laptop. Glad I never had to use it and it gave me a little peace of mind knowing I could replace the laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great computer! Appreciated the help of Best Buy staff and Geek Squad tech team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used the Geek Squad protection on things in the past and have always been happy. You may never need it but if and when you do, they will take very good care of you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I don’t have to use the warranty but if anything I’m glad I got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it for my new computer. My son's iPad has been serviced by geeks squad in the past and we've always been satisfied.

    I would recommend this to a friend