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Customer reviews

Rating 4.6 out of 5 stars with 11839 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 314 Showing 6,261-6,280 of 11,917 reviews
  • Rated 5 out of 5 stars

    Lap top help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad, worth the money, having assistance anywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always there to help. Friendly and very knowledgeable. Great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed my laptop's broken screen in no time at all, even though it had to be shipped out of state. Polite, courteous, knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My BF spilled lemonade on his laptop. Fortunately I had purchased the Ooops policy. So worth not paying for the entire new computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be Safe Than Sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the upsell on the service and since I am always on the go, it's comforting to have protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I broke my computer twice. I was able to get it fixed first and store credit the second time. Very worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s Necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m telling you, always buy the warranty whenever you buy electronic products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am a first time buyer . i have never had a lab top. The geek squad took care of my problem while i waited.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can never go wrong with taking out Geek squad. It’s less than having to replace a damaged item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped with my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and knowledgeable. Was able to answer my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Definitely worth it when it comes to buying a laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When ever I had a problem with anything that I purchased, the Gerk Squad was able to rthe issue. issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The GeekSquad are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service and very friendly staff will always go to the Geeksquad for my device needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't ask for better one stop service on Computers, IPads, Phones. Always available to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd Chance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously did not purchase but this realized full benefits and did purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new computer is great for games and for reading emails.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives you great protection against your products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that Best Buy allows you to buy protection plans. They do a good job when something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn't purchase tech without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the reassurance that if for whatever reason my product will be fixed or replaced if something happens. Piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek SQUAD protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Protection is well worth it! I needed to use the Greek SQUAD twice and they were great!!!!

    I would recommend this to a friend