Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11918 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 322 Showing 6,421-6,440 of 11,918 reviews
  • Rated 5 out of 5 stars

    GREAT PRODUCT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRODUCT…….………………………………………………………………………………………………………………………….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Studrnt

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased the insurance, I use my computer every day and things can happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and support. They are dependable. Good customer service. Stand behind their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and support. They are dependable. Good customer service. Stand behind their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kings what does good wo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV connected all my devices Works great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Live saver

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop keyboard stop working so I bring it in for repair. I’m surprised that I got it back very quick.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again.

  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Geek Square Protection Plan so if something goes wrong I can get it fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protect your investments.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just makes sense. I'd never buy a laptop without protection. Always protect your investments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protect your investments.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just makes sense. I'd never buy a laptop without protection. Always protect your investments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty and total tech support for the new laptop. Hope we never have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great and always helpful. I recommend always getting the extra warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Srh

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not buy anything without this Geek squad is great They are very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for laptops, dont be surprised when they crash on you and this covers almost anything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service good laptop ok for college student . I would not use it for heavy gaming .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it yet but very convenient to ve available when i need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have protection. Peace of mind. Decent price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I purchased

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can never go wrong with added protection. They've always been so helpful when I needed assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to know I am covered for two years..i never buy electronics and not have protection..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice repair services and more!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good repair service, I’m looking forward to do see them for more services!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this plan for a computer i bought for my nephew which became defective.

    I would recommend this to a friend