Customer Ratings & Reviews

A MUST YOU PAY A LITTLE MORE BUT YOU NEVER KNOW AND THEY EITHER FIX IT OR YOU GET CREDIT THE AMOUNT AND GET A NEW ONE , I BOUGHT A TOUCH SCREEN ONE THAT HE KINDA DROP THE BAG PACK AND IT CRACK THE SCREEN AND I HAD THIS PROTECTION IT IS GREAT

always super helpful, feels good to know i dont have to worry when i have issues

I only bought this 3yr accidental because I could drop it or something else not covered by Lenovo I feel very good about the Geek Squad protection. Makes me feel at ease.

Geek squad is always a yes for us. Love the customer service and the vast knowledge of the “geeks” that come out.

Always always always get geek squad. If for nothing else the peace of mind is worth it alone. I got it when I bought an expensive laptop and I had no worries whatsoever.

This service has allowed me to recover from so many bad products under heavy use. On one hand, that means the products can be iffy. On the other, the warranty is great enough to cover that and leave you happy.. enough

Geek Squad always has excellent service. I will likely be continuing my protection on my computer with them as I know they are reliable and great at their jobs.

Protection is very important when it comes to get new electronics

I purchased this 1 yr warranty for a new laptop I bought my 10 yr old daughter. Exactly almost 1 year later the screen is cracked and I just made it in time with the warranty. I send it out and they are fixing now. I might get a free replacement if they are unable to fix it. For this reason I always get some sort of warranty on products usually over $500.

Highly recommend especially if you buy your kids electronics. Claims are easy and it will help if needed.

The sale clerk was not pushy. The sales clerk was very knowledgeable and friendly.

Actually replaced products I’ve owned through course of owning anything thru years many times best plan ever had they fix or replace no questions asked on the same day if they fill they couldn’t fix it with product of better value at times to very quick to decide if it needed replaced definitely recommend

Have used thisbin the past geek squad has always came thorugh for me!

I don’t normally buy extra protection but decided to get it on my new laptop. Good thing 8 months after I bought it everytime I unplugged the computer from the power supply the computer completely shut down. I brought it in and was told it could take two weeks or more to get back depending on what was wrong. To my surprise it was back in 4 days. They changed the battery and did some other repairs and so far I’ve had no more problems. Great service

Have only had one issue that I needed Geek Squad's help for, an unfortunate intersection between a power surge and my computer updating to Windows 11. We definitely all thought the computer was fried! Geek Squad helped me get the computer up and running. I'm hoping that together we can keep it running another year!

This is peace of mind when purchasing electronica or anything else for children, teens and young adults who are not fully present of mind when using these items. My daughter has this coverage (she’s needed their service) on her laptop and has nothing but highly rated comments for the geek squad so I would be foolish not to add this protection to anything I purchase.

First time purchasing this with a laptop, but it definitely paid off. Dropped my laptop around 8 months in and it scratched up the screen and caused chips to the body. With the protection plan they refunded me the full amount of the laptop since apparently the screen wasn't something that was fixable.

Is a super important tool for the computer. At the moment not have to use.

Speed, capacity and color are awesome. Pretty light laptop.

Better to be safe than sorry! Am I right? Great price for protection plan!